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Learn how to log in to BackupChecks and navigate the dashboard interface.
To access BackupChecks:
The dashboard is your starting point and provides:
The navigation bar at the top of the page provides access to different sections of BackupChecks. The menu items you see depend on your assigned role.
BackupChecks shows only the menu items relevant to your current role. This keeps the interface clean and focused on your tasks.
| Menu Item | Description | Available To |
|---|---|---|
| Dashboard | Home page with overview and news | All roles |
| Inbox | View all imported emails that are NOT yet linked to jobs (either because no parser exists or the job hasn't been created yet) | Admin, Operator, Viewer |
| All Mail | View all imported emails including linked ones | Admin only |
| Deleted Mails | View emails that have been deleted | Admin only |
| Customers | Manage customer accounts | Admin, Operator, Viewer |
| Jobs | Configure and manage backup jobs | Admin, Operator, Viewer |
| Archived Jobs | View jobs that have been archived | Admin only |
| Daily Jobs | View today's expected backup jobs and their status | Admin, Operator, Viewer |
| Run Checks | Review all backup runs (successful and failed) and mark them as reviewed - the goal is to clear this queue daily | Admin, Operator |
| Tickets | View and manage Autotask tickets | Admin, Operator, Viewer |
| Overrides | Configure rules to override backup status for specific cases | Admin, Operator, Viewer |
| Reports | Generate and view backup status reports | All roles |
| Settings | Configure system settings, mail import, Autotask integration | Admin only |
| Logging | View system audit log of important events | Admin only |
| Parsers | View and test email parsing configurations | Admin only |
| Documentation | Access this user documentation | All roles |
| Changelog | View recent changes and updates to BackupChecks | All roles |
| Feedback | Submit feedback and feature requests | All roles |
In the top-right corner of the navigation bar, you'll see:
Now that you understand the interface, continue to: