Auto-commit local changes before build (2026-01-16 13:17:06)

.last-branch

@@ -1 +1 @@
-v20260116-05-autotask-ticket-create-link-all-open-runs
+v20260116-06-runchecks-polling-merge-fix

containers/backupchecks/src/backend/app/main/routes_run_checks.py

@@ -876,6 +876,110 @@ def run_checks_details():
     return jsonify({"status": "ok", "job": job_payload, "runs": runs_payload})
 
 
+
+
+@main_bp.get("/api/run-checks/autotask-ticket-poll")
+@login_required
+@roles_required("admin", "operator")
+def api_run_checks_autotask_ticket_poll():
+    """Read-only polling of Autotask ticket state for Run Checks.
+
+    Important:
+    - No Backupchecks state is modified.
+    - No mutations are performed in Autotask.
+    - This endpoint is intended to be called only from the Run Checks page.
+    """
+
+    include_reviewed = False
+    if get_active_role() == "admin":
+        include_reviewed = request.args.get("include_reviewed", "0") in ("1", "true", "yes", "on")
+
+    # Only consider recently relevant runs to keep the payload small.
+    # We intentionally avoid unbounded history polling.
+    days = 60
+    try:
+        days = int(request.args.get("days", "60"))
+    except Exception:
+        days = 60
+    if days < 1:
+        days = 1
+    if days > 180:
+        days = 180
+
+    now_utc = datetime.utcnow().replace(tzinfo=None)
+    window_start = now_utc - timedelta(days=days)
+
+    q = JobRun.query.filter(JobRun.autotask_ticket_id.isnot(None))
+    if not include_reviewed:
+        q = q.filter(JobRun.reviewed_at.is_(None))
+
+    # Only poll runs in our time window.
+    q = q.filter(func.coalesce(JobRun.run_at, JobRun.created_at) >= window_start)
+
+    runs = (
+        q.order_by(func.coalesce(JobRun.run_at, JobRun.created_at).desc(), JobRun.id.desc())
+        .limit(400)
+        .all()
+    )
+
+    ticket_ids = []
+    seen = set()
+    for r in runs:
+        tid = getattr(r, "autotask_ticket_id", None)
+        try:
+            tid_int = int(tid)
+        except Exception:
+            continue
+        if tid_int <= 0 or tid_int in seen:
+            continue
+        seen.add(tid_int)
+        ticket_ids.append(tid_int)
+
+    if not ticket_ids:
+        return jsonify({"status": "ok", "tickets": []})
+
+    # If integration is disabled, do not fail the page.
+    settings = _get_or_create_settings()
+    if not getattr(settings, "autotask_enabled", False):
+        return jsonify({"status": "ok", "tickets": [], "autotask_enabled": False})
+
+    try:
+        client = _build_autotask_client_from_settings()
+    except Exception as exc:
+        return jsonify({"status": "ok", "tickets": [], "autotask_enabled": True, "message": str(exc)})
+
+    corr_id = datetime.utcnow().strftime("rcpoll-%Y%m%d%H%M%S")
+
+    # Query tickets in Autotask (best-effort)
+    tickets = []
+    try:
+        tickets = client.query_tickets_by_ids(ticket_ids, corr_id=corr_id)
+    except Exception:
+        tickets = []
+
+    # Build a minimal payload for UI use.
+    out = []
+    for t in tickets or []:
+        if not isinstance(t, dict):
+            continue
+        tid = t.get("id")
+        try:
+            tid_int = int(tid)
+        except Exception:
+            continue
+
+        out.append(
+            {
+                "id": tid_int,
+                "ticketNumber": (t.get("ticketNumber") or t.get("TicketNumber") or "") or "",
+                "status": t.get("status"),
+                "statusName": (t.get("statusName") or t.get("StatusName") or "") or "",
+                "title": (t.get("title") or t.get("Title") or "") or "",
+                "lastActivityDate": (t.get("lastActivityDate") or t.get("LastActivityDate") or t.get("lastActivity") or "") or "",
+            }
+        )
+
+    return jsonify({"status": "ok", "tickets": out, "autotask_enabled": True})
 @main_bp.post("/api/run-checks/autotask-ticket")
 @login_required
 @roles_required("admin", "operator")
@@ -1059,7 +1163,11 @@ def api_run_checks_create_autotask_ticket():
     for r in open_runs or []:
         # Do not overwrite an existing (different) ticket linkage.
         existing_id = getattr(r, "autotask_ticket_id", None)
-        if existing_id and int(existing_id) != int(ticket_id):
+        if existing_id:
+            try:
+                if int(existing_id) != int(ticket_id):
+                    continue
+            except Exception:
                 continue
 
         try:

docs/changelog.md

@@ -172,6 +172,14 @@ Changes:
 - Prevented Phase 2.1 polling from being blocked by incomplete ticket-run associations
 - No changes made to polling logic, resolution logic, or PSA state interpretation
 
+## v20260116-06-runchecks-polling-merge-fix
+
+### Changes:
+- Restored Phase 2.1 read-only Autotask polling logic after ticket-creation fix overwrote Run Checks routes
+- Merged polling endpoint and UI polling trigger with updated ticket-linking behaviour
+- Ensured polled PSA ticket status is available again on the Run Checks page
+- No changes made to ticket creation logic, resolution handling, or Backupchecks run state
+
 ***
 
 ## v0.1.21