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Fix Autotask and internal tickets not linking to missed runs

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Added ticket linking to missed runs by calling link_open_internal_tickets_to_run
after creating missed JobRun records in _ensure_missed_runs_for_job function.

Changes:
- Added import for link_open_internal_tickets_to_run in routes_run_checks.py
- Added db.session.flush() and ticket linking call after creating weekly missed runs
- Added db.session.flush() and ticket linking call after creating monthly missed runs
- Ensures missed runs receive same ticket propagation as email-based runs

This fixes the issue where missed runs were not showing linked internal tickets
or Autotask tickets, while error/warning runs from emails were working correctly.

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
This commit is contained in:
Ivo Oskamp 2026-02-13 10:52:00 +01:00
parent 0e1e7e053d
commit 6468cbbc74
2 changed files with 6 additions and 1 deletions
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5
containers/backupchecks/src/backend/app/main/routes_run_checks.py
View File

@ -38,6 +38,7 @@ from ..models import (
TicketScope, TicketScope,
User, User,
) )
from ..ticketing_utils import link_open_internal_tickets_to_run
AUTOTASK_TERMINAL_STATUS_IDS = {5} AUTOTASK_TERMINAL_STATUS_IDS = {5}
@ -725,6 +726,8 @@ def _ensure_missed_runs_for_job(job: Job, start_from: date, end_inclusive: date)
mail_message_id=None, mail_message_id=None,
) )
db.session.add(miss) db.session.add(miss)
db.session.flush() # Ensure miss.id is available for ticket linking
link_open_internal_tickets_to_run(run=miss, job=job)
inserted += 1 inserted += 1
d = d + timedelta(days=1) d = d + timedelta(days=1)
@ -806,6 +809,8 @@ def _ensure_missed_runs_for_job(job: Job, start_from: date, end_inclusive: date)
mail_message_id=None, mail_message_id=None,
) )
db.session.add(miss) db.session.add(miss)
db.session.flush() # Ensure miss.id is available for ticket linking
link_open_internal_tickets_to_run(run=miss, job=job)
inserted += 1 inserted += 1
# Next month # Next month

2
docs/changelog-claude.md
View File

@ -5,7 +5,7 @@ This file documents all changes made to this project via Claude Code.
## [2026-02-13] ## [2026-02-13]
### Fixed ### Fixed
- Fixed Autotask internal tickets not being linked to new runs (issue from 2026-02-11 now resolved) - Fixed Autotask tickets and internal tickets not being linked to missed runs by calling `link_open_internal_tickets_to_run` after creating missed JobRun records in `_ensure_missed_runs_for_job` (both weekly and monthly schedules), ensuring missed runs now receive the same ticket propagation as email-based runs
## [2026-02-12] ## [2026-02-12]