Apply pending updates excluding .last-branch

containers/backupchecks/src/backend/app/main/routes_api.py

@@ -137,7 +137,7 @@ def api_job_run_alerts(run_id: int):
             db.session.execute(
                 text(
                     """
-                    SELECT DISTINCT r.id, r.body, r.start_date, r.resolved_at, r.active_from_date
+                    SELECT DISTINCT r.id, r.body, r.source, r.ticket_id, r.start_date, r.resolved_at, r.active_from_date
                     FROM remarks r
                     JOIN remark_job_runs rjr ON rjr.remark_id = r.id
                     WHERE rjr.job_run_id = :run_id
@@ -171,6 +171,8 @@ def api_job_run_alerts(run_id: int):
                 {
                     "id": remark_id,
                     "body": body,
+                    "source": (rr.get("source") or "manual"),
+                    "ticket_id": rr.get("ticket_id"),
                     "start_date": _format_datetime(rr.get("start_date")) if rr.get("start_date") else "-",
                     "active_from_date": str(rr.get("active_from_date")) if rr.get("active_from_date") else "",
                     "resolved_at": _format_datetime(rr.get("resolved_at")) if rr.get("resolved_at") else "",
@@ -185,7 +187,7 @@ def api_job_run_alerts(run_id: int):
             db.session.execute(
                 text(
                     """
-                    SELECT DISTINCT r.id, r.body, r.start_date, r.resolved_at, r.active_from_date
+                    SELECT DISTINCT r.id, r.body, r.source, r.ticket_id, r.start_date, r.resolved_at, r.active_from_date
                     FROM remarks r
                     JOIN remark_scopes rs ON rs.remark_id = r.id
                     WHERE rs.job_id = :job_id
@@ -228,6 +230,8 @@ def api_job_run_alerts(run_id: int):
                 {
                     "id": remark_id,
                     "body": body,
+                    "source": (rr.get("source") or "manual"),
+                    "ticket_id": rr.get("ticket_id"),
                     "start_date": _format_datetime(rr.get("start_date")) if rr.get("start_date") else "-",
                     "active_from_date": str(rr.get("active_from_date")) if rr.get("active_from_date") else "",
                     "resolved_at": _format_datetime(rr.get("resolved_at")) if rr.get("resolved_at") else "",
@@ -262,8 +266,6 @@ def api_tickets():
             customer_id = 0
 
         query = Ticket.query
-        if active:
-            query = query.filter(Ticket.resolved_at.is_(None))
         if q:
             like_q = f"%{q}%"
             query = query.filter(
@@ -273,9 +275,43 @@ def api_tickets():
         if customer_id:
             query = query.join(TicketScope, TicketScope.ticket_id == Ticket.id).filter(TicketScope.customer_id == customer_id)
 
-        query = query.order_by(Ticket.start_date.desc()).limit(500)
+        tickets_raw = query.order_by(Ticket.start_date.desc()).limit(500).all()
+        ticket_ids = [t.id for t in tickets_raw]
+        scope_total_map = {}
+        scope_open_map = {}
+        if ticket_ids:
+            try:
+                rows = (
+                    db.session.execute(
+                        text(
+                            """
+                            SELECT
+                                ticket_id,
+                                COUNT(*) AS total_count,
+                                SUM(CASE WHEN resolved_at IS NULL THEN 1 ELSE 0 END) AS open_count
+                            FROM ticket_scopes
+                            WHERE ticket_id = ANY(:ids)
+                            GROUP BY ticket_id
+                            """
+                        ),
+                        {"ids": ticket_ids},
+                    )
+                    .fetchall()
+                )
+                for tid, total_cnt, open_cnt in rows:
+                    scope_total_map[int(tid)] = int(total_cnt or 0)
+                    scope_open_map[int(tid)] = int(open_cnt or 0)
+            except Exception:
+                scope_total_map = {}
+                scope_open_map = {}
+
         items = []
-        for t in query.all():
+        for t in tickets_raw:
+            total_scopes = int(scope_total_map.get(t.id, 0) or 0)
+            open_scopes = int(scope_open_map.get(t.id, 0) or 0)
+            active_effective = (t.resolved_at is None) and (total_scopes == 0 or open_scopes > 0)
+            if active and not active_effective:
+                continue
             items.append(
                 {
                     "id": t.id,
@@ -284,7 +320,7 @@ def api_tickets():
                     "active_from_date": str(getattr(t, "active_from_date", "") or ""),
                     "start_date": _format_datetime(t.start_date),
                     "resolved_at": _format_datetime(t.resolved_at) if t.resolved_at else "",
-                    "active": (t.resolved_at is None and TicketScope.query.filter_by(ticket_id=t.id, resolved_at=None).first() is not None),
+                    "active": bool(active_effective),
                 }
             )
         return jsonify({"status": "ok", "tickets": items})
@@ -538,6 +574,8 @@ def api_remarks():
                 {
                     "id": r.id,
                     "body": r.body or "",
+                    "source": (getattr(r, "source", None) or "manual"),
+                    "ticket_id": getattr(r, "ticket_id", None),
                     "active_from_date": str(getattr(r, "active_from_date", "") or ""),
                     "start_date": _format_datetime(r.start_date) if r.start_date else "-",
                     "resolved_at": _format_datetime(r.resolved_at) if r.resolved_at else "",
@@ -569,6 +607,8 @@ def api_remarks():
     remark = Remark(
         title=None,
         body=body,
+        source="manual",
+        ticket_id=None,
         active_from_date=_to_amsterdam_date(run.run_at) or _to_amsterdam_date(now) or now.date(),
         start_date=now,
         resolved_at=None,
@@ -604,6 +644,8 @@ def api_remarks():
             "remark": {
                 "id": remark.id,
                 "body": remark.body or "",
+                "source": (getattr(remark, "source", None) or "manual"),
+                "ticket_id": getattr(remark, "ticket_id", None),
                 "start_date": _format_datetime(remark.start_date),
                 "resolved_at": "",
                 "active": True,

containers/backupchecks/src/backend/app/main/routes_core.py

@@ -1,5 +1,12 @@
 from .routes_shared import *  # noqa: F401,F403
-from .routes_shared import _format_datetime, _get_database_size_bytes, _apply_overrides_to_run, _format_bytes, _get_free_disk_bytes, _infer_schedule_map_from_runs
+from .routes_shared import (
+    _format_datetime,
+    _get_database_size_bytes,
+    _apply_overrides_to_run,
+    _format_bytes,
+    _get_expected_times_for_job_on_date,
+    _get_free_disk_bytes,
+)
 
 @main_bp.route("/")
 @login_required
@@ -56,8 +63,6 @@ def dashboard():
         )
         end_of_day = start_of_day + timedelta(days=1)
 
-    weekday_idx = today_date.weekday()  # 0=Mon..6=Sun
-
     jobs_success_count = 0
     jobs_success_override_count = 0
     jobs_expected_count = 0
@@ -71,8 +76,7 @@ def dashboard():
 
         jobs = Job.query.join(Customer, isouter=True).all()
         for job in jobs:
-            schedule_map = _infer_schedule_map_from_runs(job.id)
-            expected_times = schedule_map.get(weekday_idx) or []
+            expected_times = _get_expected_times_for_job_on_date(job, today_date)
             if not expected_times:
                 continue
 

containers/backupchecks/src/backend/app/main/routes_daily_jobs.py

@@ -1,9 +1,14 @@
 from .routes_shared import *  # noqa: F401,F403
-from .routes_shared import _format_datetime, _get_or_create_settings, _apply_overrides_to_run, _infer_schedule_map_from_runs, _infer_monthly_schedule_from_runs
+from .routes_shared import (
+    _format_datetime,
+    _get_or_create_settings,
+    _apply_overrides_to_run,
+    _get_expected_times_for_job_on_date,
+)
 
 # Grace window for today's Expected/Missed transition.
 # A job is only marked Missed after the latest expected time plus this grace.
-MISSED_GRACE_WINDOW = timedelta(hours=1)
+MISSED_GRACE_WINDOW = timedelta(hours=3)
 
 @main_bp.route("/daily-jobs")
 @login_required
@@ -87,8 +92,6 @@ def daily_jobs():
         minute_bucket = (d.minute // 15) * 15
         return f"{d.hour:02d}:{minute_bucket:02d}"
 
-    weekday_idx = target_date.weekday()  # 0=Mon..6=Sun
-
     jobs_query = (
         Job.query.join(Customer, isouter=True)
         .filter(Job.archived.is_(False))
@@ -110,24 +113,7 @@ def daily_jobs():
 
     rows = []
     for job in jobs:
-        schedule_map = _infer_schedule_map_from_runs(job.id)
-        expected_times = schedule_map.get(weekday_idx) or []
-
-        # If no weekly schedule is inferred (e.g. monthly jobs), try monthly inference.
-        if not expected_times:
-            monthly = _infer_monthly_schedule_from_runs(job.id)
-            if monthly:
-                dom = int(monthly.get("day_of_month") or 0)
-                mtimes = monthly.get("times") or []
-                # For months shorter than dom, treat the last day of month as the scheduled day.
-                try:
-                    import calendar as _calendar
-                    last_dom = _calendar.monthrange(target_date.year, target_date.month)[1]
-                except Exception:
-                    last_dom = target_date.day
-                scheduled_dom = dom if (dom and dom <= last_dom) else last_dom
-                if target_date.day == scheduled_dom:
-                    expected_times = list(mtimes)
+        expected_times = _get_expected_times_for_job_on_date(job, target_date)
 
         if not expected_times:
             continue

containers/backupchecks/src/backend/app/main/routes_jobs.py

@@ -3,12 +3,16 @@ from .routes_shared import (
     _apply_overrides_to_run,
     _describe_schedule,
     _format_datetime,
+    _get_effective_schedule_for_job,
     _get_ui_timezone_name,
     _infer_schedule_map_from_runs,
+    _parse_schedule_times_csv,
     _schedule_map_to_desc,
     _to_amsterdam_date,
 )
 
+_WEEKDAY_LABELS = ["Mon", "Tue", "Wed", "Thu", "Fri", "Sat", "Sun"]
+
 @main_bp.route("/jobs")
 @login_required
 @roles_required("admin", "operator", "viewer")
@@ -231,12 +235,106 @@ def job_set_cove_account(job_id: int):
     return redirect(url_for("main.job_detail", job_id=job_id))
 
 
+@main_bp.route("/jobs/<int:job_id>/schedule", methods=["POST"])
+@login_required
+@roles_required("admin", "operator")
+def job_set_schedule(job_id: int):
+    """Save or clear manual schedule override for this job."""
+    job = Job.query.get_or_404(job_id)
+
+    if (request.form.get("clear_schedule") or "").strip() == "1":
+        job.schedule_type = None
+        job.schedule_days_of_week = None
+        job.schedule_day_of_month = None
+        job.schedule_times = None
+        db.session.commit()
+        try:
+            log_admin_event(
+                "job_schedule_cleared",
+                f"Cleared manual schedule override for job {job.id}",
+                details=f"job_name={job.job_name}",
+            )
+        except Exception:
+            pass
+        flash("Manual schedule override removed. Inferred schedule is active again.", "success")
+        return redirect(url_for("main.job_detail", job_id=job_id))
+
+    schedule_type = (request.form.get("schedule_type") or "").strip().lower()
+    times_raw = (request.form.get("schedule_times") or "").strip()
+    times = _parse_schedule_times_csv(times_raw)
+    if not times:
+        flash("Invalid schedule times. Use comma-separated HH:MM values, e.g. 01:00,13:15.", "warning")
+        return redirect(url_for("main.job_detail", job_id=job_id))
+
+    if schedule_type not in ("daily", "weekly", "monthly"):
+        flash("Invalid schedule type. Choose Daily, Weekly, or Monthly.", "warning")
+        return redirect(url_for("main.job_detail", job_id=job_id))
+
+    day_labels: list[str] = []
+    day_of_month: int | None = None
+
+    if schedule_type == "weekly":
+        raw_days = request.form.getlist("schedule_weekdays")
+        idxs: list[int] = []
+        for value in raw_days:
+            try:
+                idx = int(str(value).strip())
+            except Exception:
+                continue
+            if 0 <= idx <= 6 and idx not in idxs:
+                idxs.append(idx)
+        idxs = sorted(idxs)
+        if not idxs:
+            flash("Weekly schedule requires at least one day.", "warning")
+            return redirect(url_for("main.job_detail", job_id=job_id))
+        day_labels = [_WEEKDAY_LABELS[i] for i in idxs]
+
+    if schedule_type == "monthly":
+        dom_raw = (request.form.get("schedule_day_of_month") or "").strip()
+        try:
+            day_of_month = int(dom_raw)
+        except Exception:
+            day_of_month = None
+        if day_of_month is None or day_of_month < 1 or day_of_month > 31:
+            flash("Monthly schedule requires a day of month between 1 and 31.", "warning")
+            return redirect(url_for("main.job_detail", job_id=job_id))
+
+    job.schedule_type = schedule_type
+    job.schedule_times = ",".join(times)
+    job.schedule_days_of_week = ",".join(day_labels) if day_labels else None
+    job.schedule_day_of_month = day_of_month if schedule_type == "monthly" else None
+    db.session.commit()
+
+    try:
+        details = f"type={schedule_type}; times={job.schedule_times}; days={job.schedule_days_of_week}; dom={job.schedule_day_of_month}"
+        log_admin_event(
+            "job_schedule_set",
+            f"Set manual schedule override for job {job.id}",
+            details=details,
+        )
+    except Exception:
+        pass
+
+    flash("Manual schedule override saved.", "success")
+    return redirect(url_for("main.job_detail", job_id=job_id))
+
+
 @main_bp.route("/jobs/<int:job_id>")
 @login_required
 @roles_required("admin", "operator", "viewer")
 def job_detail(job_id: int):
     job = Job.query.get_or_404(job_id)
 
+    first_detected_run_at = (
+        db.session.query(func.min(JobRun.run_at))
+        .filter(
+            JobRun.job_id == job.id,
+            JobRun.run_at.isnot(None),
+            JobRun.missed.is_(False),
+        )
+        .scalar()
+    )
+
     # History pagination
     try:
         page = int(request.args.get("page", "1"))
@@ -523,13 +621,24 @@ def job_detail(job_id: int):
 
     can_manage_jobs = current_user.is_authenticated and get_active_role() in ("admin", "operator")
 
-    schedule_map = None
     schedule_desc = _describe_schedule(job)
-    if schedule_desc.startswith("No schedule configured"):
-        schedule_map = _infer_schedule_map_from_runs(job.id)
-        schedule_desc = _schedule_map_to_desc(schedule_map)
+    inferred_schedule_map = _infer_schedule_map_from_runs(job.id)
+    effective_schedule = _get_effective_schedule_for_job(job)
+    effective_source = effective_schedule.get("source") or "none"
+    effective_weekly_map = effective_schedule.get("weekly_map") or {i: [] for i in range(7)}
+    effective_monthly = effective_schedule.get("monthly")
+
+    if effective_source == "inferred_weekly":
+        schedule_desc = _schedule_map_to_desc(effective_weekly_map)
+    elif effective_source == "inferred_monthly" and effective_monthly:
+        dom = effective_monthly.get("day_of_month")
+        mtimes = effective_monthly.get("times") or []
+        if mtimes:
+            schedule_desc = f"Inferred monthly on day {dom} at {', '.join(mtimes)}."
         else:
-        schedule_map = _infer_schedule_map_from_runs(job.id)
+            schedule_desc = f"Inferred monthly on day {dom}."
+    elif effective_source == "none":
+        schedule_desc = _schedule_map_to_desc(inferred_schedule_map)
 
     # For convenience, also load customer
     customer = None
@@ -545,8 +654,12 @@ def job_detail(job_id: int):
         "main/job_detail.html",
         job=job,
         customer=customer,
+        first_detected_run_at=first_detected_run_at,
         schedule_desc=schedule_desc,
-        schedule_map=schedule_map,
+        schedule_map=inferred_schedule_map,
+        effective_schedule_source=effective_source,
+        effective_weekly_schedule_map=effective_weekly_map,
+        effective_monthly_schedule=effective_monthly,
         history_rows=history_rows,
         ticket_open_count=int(ticket_open_count or 0),
         ticket_total_count=int(ticket_total_count or 0),

containers/backupchecks/src/backend/app/main/routes_run_checks.py

@@ -13,12 +13,11 @@ from sqlalchemy import and_, or_, func, text
 
 from .routes_shared import (
     _apply_overrides_to_run,
+    _get_effective_schedule_for_job,
     _format_datetime,
     _get_ui_timezone,
     _get_ui_timezone_name,
     _get_or_create_settings,
-    _infer_schedule_map_from_runs,
-    _infer_monthly_schedule_from_runs,
     _to_amsterdam_date,
     main_bp,
     roles_required,
@@ -35,6 +34,9 @@ from ..models import (
     MailMessage,
     MailObject,
     Override,
+    Remark,
+    RemarkJobRun,
+    RemarkScope,
     Ticket,
     TicketJobRun,
     TicketScope,
@@ -44,6 +46,7 @@ from ..ticketing_utils import link_open_internal_tickets_to_run
 
 
 AUTOTASK_TERMINAL_STATUS_IDS = {5}
+BACKUPCHECKS_RESOLVE_MARKER = "[Backupchecks] Marked as resolved in Backupchecks"
 RUN_CHECKS_SORT_MODES = {"customer", "status"}
 
 # ---------------------------------------------------------------------------
@@ -276,6 +279,148 @@ def _resolve_internal_ticket_for_job(
             db.session.add(TicketJobRun(ticket_id=ticket.id, job_run_id=rid, link_source="autotask"))
 
 
+def _extract_autotask_resolution_text(ticket_payload: dict | None) -> str:
+    if not isinstance(ticket_payload, dict):
+        return ""
+
+    preferred = [
+        "resolution",
+        "resolutionText",
+        "resolution_text",
+        "resolutionNote",
+        "resolutionNotes",
+    ]
+    for key in preferred:
+        val = ticket_payload.get(key)
+        txt = str(val or "").strip()
+        if txt:
+            return txt
+
+    for key, val in ticket_payload.items():
+        key_l = str(key or "").strip().lower()
+        if "resolution" not in key_l:
+            continue
+        txt = str(val or "").strip()
+        if txt:
+            return txt
+
+    return ""
+
+
+def _maybe_create_autotask_resolution_remark(
+    *,
+    ticket_payload: dict | None,
+    ticket_id: int,
+    runs_for_ticket: list[JobRun],
+    now: datetime,
+) -> None:
+    """Persist PSA resolution text as an active internal remark (deduplicated)."""
+    if not runs_for_ticket:
+        return
+
+    resolution_text = _extract_autotask_resolution_text(ticket_payload)
+    if not resolution_text:
+        return
+    if BACKUPCHECKS_RESOLVE_MARKER in resolution_text:
+        # Do not mirror Backupchecks-generated resolve notes back as remarks.
+        return
+
+    job = Job.query.get(runs_for_ticket[0].job_id) if runs_for_ticket else None
+    if not job:
+        return
+
+    ticket_number = ""
+    if isinstance(ticket_payload, dict):
+        ticket_number = str(
+            ticket_payload.get("ticketNumber")
+            or ticket_payload.get("number")
+            or ticket_payload.get("ticket_number")
+            or ""
+        ).strip()
+    if not ticket_number:
+        for rr in runs_for_ticket:
+            code = str(getattr(rr, "autotask_ticket_number", "") or "").strip()
+            if code:
+                ticket_number = code
+                break
+
+    active_from_dt = None
+    try:
+        dts = [getattr(x, "run_at", None) for x in runs_for_ticket if getattr(x, "run_at", None)]
+        active_from_dt = min(dts) if dts else None
+    except Exception:
+        active_from_dt = None
+
+    internal_ticket = _ensure_internal_ticket_for_autotask(
+        ticket_number=ticket_number,
+        job=job,
+        run_ids=[int(x.id) for x in runs_for_ticket if getattr(x, "id", None)],
+        now=now,
+        active_from_dt=active_from_dt,
+    )
+
+    if (getattr(internal_ticket, "resolved_origin", None) or "").strip().lower() == "backupchecks":
+        return
+
+    internal_ticket_id = getattr(internal_ticket, "id", None)
+
+    exists = (
+        db.session.query(Remark.id)
+        .join(RemarkScope, RemarkScope.remark_id == Remark.id)
+        .filter(Remark.source == "autotask_resolution")
+        .filter(Remark.body == resolution_text)
+        .filter(RemarkScope.job_id == job.id)
+    )
+    if internal_ticket_id:
+        exists = exists.filter(Remark.ticket_id == int(internal_ticket_id))
+    if exists.first():
+        return
+
+    active_from_date = _to_amsterdam_date(active_from_dt or now) or (active_from_dt or now).date()
+    title = (
+        f"Autotask resolution ({ticket_number})"
+        if ticket_number
+        else f"Autotask resolution (ID {int(ticket_id)})"
+    )
+    remark = Remark(
+        title=title,
+        body=resolution_text,
+        source="autotask_resolution",
+        ticket_id=(int(internal_ticket_id) if internal_ticket_id else None),
+        active_from_date=active_from_date,
+        start_date=now,
+        resolved_at=None,
+    )
+    db.session.add(remark)
+    db.session.flush()
+
+    db.session.add(
+        RemarkScope(
+            remark_id=remark.id,
+            scope_type="job",
+            customer_id=job.customer_id,
+            backup_software=job.backup_software,
+            backup_type=job.backup_type,
+            job_id=job.id,
+            job_name_match=job.job_name,
+            job_name_match_mode="exact",
+        )
+    )
+
+    for rr in runs_for_ticket:
+        rid = int(getattr(rr, "id", 0) or 0)
+        if rid <= 0:
+            continue
+        if not RemarkJobRun.query.filter_by(remark_id=remark.id, job_run_id=rid).first():
+            db.session.add(
+                RemarkJobRun(
+                    remark_id=remark.id,
+                    job_run_id=rid,
+                    link_source="autotask_resolution",
+                )
+            )
+
+
 def _poll_autotask_ticket_states_for_runs(*, run_ids: list[int]) -> None:
     """Phase 2: Read-only PSA-driven ticket completion sync.
 
@@ -570,6 +715,27 @@ def _poll_autotask_ticket_states_for_runs(*, run_ids: list[int]) -> None:
                 origin="psa",
             )
 
+    # Mirror Autotask resolution text into active internal remarks for follow-up visibility.
+    for tid in ticket_ids:
+        if tid in deleted_map:
+            continue
+        runs_for_ticket = ticket_to_runs.get(tid) or []
+        if not runs_for_ticket:
+            continue
+        try:
+            ticket_payload = client.get_ticket(int(tid))
+        except Exception:
+            continue
+        try:
+            _maybe_create_autotask_resolution_remark(
+                ticket_payload=ticket_payload,
+                ticket_id=int(tid),
+                runs_for_ticket=runs_for_ticket,
+                now=now,
+            )
+        except Exception:
+            continue
+
     try:
         db.session.commit()
     except Exception:
@@ -750,8 +916,8 @@ def _compose_autotask_link_existing_note(
 
 
 # Grace window for matching real runs to an expected schedule slot.
-# A run within +/- 1 hour of the inferred schedule time counts as fulfilling the slot.
-MISSED_GRACE_WINDOW = timedelta(hours=1)
+# A run within +/- 3 hours of the inferred schedule time counts as fulfilling the slot.
+MISSED_GRACE_WINDOW = timedelta(hours=3)
 
 
 def _status_is_success(status: str | None) -> bool:
@@ -817,12 +983,10 @@ def _ensure_missed_runs_for_job(job: Job, start_from: date, end_inclusive: date)
         return 0
 
     tz = _get_ui_timezone()
-    schedule_map = _infer_schedule_map_from_runs(job.id) or {}
+    resolved_schedule = _get_effective_schedule_for_job(job)
+    schedule_map = resolved_schedule.get("weekly_map") or {i: [] for i in range(7)}
     has_weekly_times = any((schedule_map.get(i) or []) for i in range(7))
-
-    monthly = None
-    if not has_weekly_times:
-        monthly = _infer_monthly_schedule_from_runs(job.id)
+    monthly = resolved_schedule.get("monthly")
 
     if (not has_weekly_times) and (not monthly):
         return 0
@@ -2404,7 +2568,7 @@ def api_run_checks_autotask_resolve_note():
     ticket_number = str(getattr(run, "autotask_ticket_number", "") or "").strip()
 
     # Build dynamic message based on time entry check
-    marker = "[Backupchecks] Marked as resolved in Backupchecks"
+    marker = BACKUPCHECKS_RESOLVE_MARKER
     if has_time_entries:
         status_note = "(ticket remains open in Autotask due to existing time entries)"
     else:

containers/backupchecks/src/backend/app/main/routes_search.py

@@ -3,9 +3,8 @@ from .routes_shared import (
     _apply_overrides_to_run,
     _format_datetime,
     _get_or_create_settings,
+    _get_expected_times_for_job_on_date,
     _get_ui_timezone,
-    _infer_monthly_schedule_from_runs,
-    _infer_schedule_map_from_runs,
 )
 
 from sqlalchemy import and_, cast, func, or_, String
@@ -382,23 +381,8 @@ def _build_daily_jobs_results(patterns: list[str], page: int) -> dict:
     )
     _enrich_paging(section, total, current_page, total_pages)
     for row in rows:
-        expected_times = (_infer_schedule_map_from_runs(row.job_id).get(target_date.weekday()) or [])
-        if not expected_times:
-            monthly = _infer_monthly_schedule_from_runs(row.job_id)
-            if monthly:
-                try:
-                    dom = int(monthly.get("day_of_month") or 0)
-                except Exception:
-                    dom = 0
-                mtimes = monthly.get("times") or []
-                try:
-                    import calendar as _calendar
-                    last_dom = _calendar.monthrange(target_date.year, target_date.month)[1]
-                except Exception:
-                    last_dom = target_date.day
-                scheduled_dom = dom if (dom and dom <= last_dom) else last_dom
-                if target_date.day == scheduled_dom:
-                    expected_times = list(mtimes)
+        job_obj = Job.query.get(int(row.job_id))
+        expected_times = _get_expected_times_for_job_on_date(job_obj, target_date)
 
         runs_for_day = (
             JobRun.query.filter(
@@ -416,7 +400,6 @@ def _build_daily_jobs_results(patterns: list[str], page: int) -> dict:
         if run_count > 0:
             last_run = runs_for_day[-1]
             try:
-                job_obj = Job.query.get(int(row.job_id))
                 status_display, _override_applied, _override_level, _ov_id, _ov_reason = _apply_overrides_to_run(job_obj, last_run)
                 if getattr(last_run, "missed", False):
                     last_status = status_display or "Missed"

containers/backupchecks/src/backend/app/main/routes_shared.py

@@ -655,7 +655,9 @@ def _infer_schedule_map_from_runs(job_id: int):
     Returns dict weekday->sorted list of 'HH:MM' strings in configured UI local time.
 
     Notes:
-    - Only considers real runs that came from mail reports (mail_message_id is not NULL).
+    - Considers real runs from:
+      - mail reports (mail_message_id is not NULL), and
+      - Cove API imports (source_type == "cove_api").
     - Synthetic missed rows never influence schedule inference.
     - To reduce noise, a weekday/time bucket must occur at least MIN_OCCURRENCES times.
     """
@@ -691,7 +693,8 @@ def _infer_schedule_map_from_runs(job_id: int):
         pass
 
     try:
-        # Only infer schedules from real runs that came from mail reports.
+        # Only infer schedules from real runs that came from mail reports
+        # or Cove API imports.
         # Synthetic "Missed" rows must never influence schedule inference.
         # Limit to the last 90 days so that schedule changes (different day,
         # time, or frequency) take effect quickly and do not leave stale slots
@@ -703,7 +706,10 @@ def _infer_schedule_map_from_runs(job_id: int):
                 JobRun.job_id == job_id,
                 JobRun.run_at.isnot(None),
                 JobRun.missed.is_(False),
+                or_(
                     JobRun.mail_message_id.isnot(None),
+                    JobRun.source_type == "cove_api",
+                ),
                 JobRun.run_at >= cutoff_utc,
             )
             .order_by(JobRun.run_at.desc())
@@ -782,14 +788,17 @@ def _infer_monthly_schedule_from_runs(job_id: int):
         or None if not enough evidence.
 
     Rules:
-    - Uses only real mail-based runs (mail_message_id is not NULL) and excludes synthetic missed rows.
+    - Uses only real runs from mail and Cove API imports:
+      - mail-based runs (mail_message_id is not NULL)
+      - Cove API runs (source_type == "cove_api")
+      and excludes synthetic missed rows.
     - Requires at least MIN_OCCURRENCES occurrences for the inferred day-of-month.
     - Uses a simple cadence heuristic: typical gaps between runs must be >= 20 days to qualify as monthly.
     """
     MIN_OCCURRENCES = 3
 
     try:
-        # Same "real run" rule as weekly inference.
+        # Same "real run" rule as weekly inference (mail + Cove API).
         # 180 days gives ~6 occurrences for a monthly job (enough for
         # MIN_OCCURRENCES=3) while still discarding stale schedule data.
         cutoff_utc = datetime.utcnow() - timedelta(days=180)
@@ -799,7 +808,10 @@ def _infer_monthly_schedule_from_runs(job_id: int):
                 JobRun.job_id == job_id,
                 JobRun.run_at.isnot(None),
                 JobRun.missed.is_(False),
+                or_(
                     JobRun.mail_message_id.isnot(None),
+                    JobRun.source_type == "cove_api",
+                ),
                 JobRun.run_at >= cutoff_utc,
             )
             .order_by(JobRun.run_at.asc())
@@ -899,6 +911,161 @@ def _infer_monthly_schedule_from_runs(job_id: int):
     return {"day_of_month": int(best_dom), "times": keep_times}
 
 
+def _parse_schedule_times_csv(raw: str | None) -> list[str]:
+    out: list[str] = []
+    seen: set[str] = set()
+    for part in str(raw or "").split(","):
+        token = part.strip()
+        if not token:
+            continue
+        m = re.match(r"^(\d{1,2}):(\d{2})$", token)
+        if not m:
+            continue
+        hh = int(m.group(1))
+        mm = int(m.group(2))
+        if hh < 0 or hh > 23 or mm < 0 or mm > 59:
+            continue
+        norm = f"{hh:02d}:{mm:02d}"
+        if norm in seen:
+            continue
+        seen.add(norm)
+        out.append(norm)
+    return sorted(out)
+
+
+def _parse_schedule_days_csv(raw: str | None) -> list[int]:
+    day_map = {
+        "mon": 0,
+        "monday": 0,
+        "tue": 1,
+        "tues": 1,
+        "tuesday": 1,
+        "wed": 2,
+        "wednesday": 2,
+        "thu": 3,
+        "thurs": 3,
+        "thursday": 3,
+        "fri": 4,
+        "friday": 4,
+        "sat": 5,
+        "saturday": 5,
+        "sun": 6,
+        "sunday": 6,
+    }
+    out: list[int] = []
+    seen: set[int] = set()
+    for part in str(raw or "").split(","):
+        token = part.strip().lower()
+        if not token:
+            continue
+        wd = None
+        if token.isdigit():
+            v = int(token)
+            if 0 <= v <= 6:
+                wd = v
+        else:
+            wd = day_map.get(token)
+        if wd is None or wd in seen:
+            continue
+        seen.add(wd)
+        out.append(wd)
+    return sorted(out)
+
+
+def _get_manual_schedule_for_job(job: Job | None):
+    """Return normalized manual schedule payload or None when not configured/invalid."""
+    if not job:
+        return None
+
+    stype = str(getattr(job, "schedule_type", "") or "").strip().lower()
+    if not stype:
+        return None
+
+    times = _parse_schedule_times_csv(getattr(job, "schedule_times", None))
+    if not times:
+        return None
+
+    if stype == "daily":
+        weekly_map = {i: list(times) for i in range(7)}
+        return {"mode": "weekly", "weekly_map": weekly_map}
+
+    if stype == "weekly":
+        weekly_map = {i: [] for i in range(7)}
+        for wd in _parse_schedule_days_csv(getattr(job, "schedule_days_of_week", None)):
+            weekly_map[wd] = list(times)
+        if not any(weekly_map.get(i) for i in range(7)):
+            return None
+        return {"mode": "weekly", "weekly_map": weekly_map}
+
+    if stype == "monthly":
+        try:
+            dom = int(getattr(job, "schedule_day_of_month", None) or 0)
+        except Exception:
+            dom = 0
+        if dom < 1 or dom > 31:
+            return None
+        return {"mode": "monthly", "monthly": {"day_of_month": dom, "times": list(times)}}
+
+    return None
+
+
+def _get_effective_schedule_for_job(job: Job | None):
+    """Resolve schedule with precedence: manual override first, inferred fallback."""
+    empty_weekly = {i: [] for i in range(7)}
+    if not job:
+        return {"source": "none", "weekly_map": empty_weekly, "monthly": None}
+
+    manual = _get_manual_schedule_for_job(job)
+    if manual:
+        if manual.get("mode") == "weekly":
+            return {"source": "manual", "weekly_map": manual.get("weekly_map") or empty_weekly, "monthly": None}
+        return {"source": "manual", "weekly_map": empty_weekly, "monthly": manual.get("monthly")}
+
+    inferred_weekly = _infer_schedule_map_from_runs(job.id) or empty_weekly
+    has_weekly = any((inferred_weekly.get(i) or []) for i in range(7))
+    if has_weekly:
+        return {"source": "inferred_weekly", "weekly_map": inferred_weekly, "monthly": None}
+
+    monthly = _infer_monthly_schedule_from_runs(job.id)
+    if monthly:
+        return {"source": "inferred_monthly", "weekly_map": empty_weekly, "monthly": monthly}
+
+    return {"source": "none", "weekly_map": inferred_weekly, "monthly": None}
+
+
+def _get_expected_times_for_job_on_date(job: Job | None, target_date) -> list[str]:
+    """Return expected HH:MM slots for a job on a specific date using effective schedule."""
+    if not job or not target_date:
+        return []
+
+    resolved = _get_effective_schedule_for_job(job)
+    weekly_map = resolved.get("weekly_map") or {}
+    expected_times = list(weekly_map.get(int(target_date.weekday())) or [])
+    if expected_times:
+        return expected_times
+
+    monthly = resolved.get("monthly")
+    if not monthly:
+        return []
+
+    try:
+        dom = int(monthly.get("day_of_month") or 0)
+    except Exception:
+        dom = 0
+    mtimes = monthly.get("times") or []
+    if dom <= 0 or not mtimes:
+        return []
+
+    try:
+        last_dom = calendar.monthrange(target_date.year, target_date.month)[1]
+    except Exception:
+        last_dom = target_date.day
+    scheduled_dom = dom if dom <= last_dom else last_dom
+    if int(target_date.day) != int(scheduled_dom):
+        return []
+    return list(mtimes)
+
+
 def _schedule_map_to_desc(schedule_map):
     weekday_names = ["Mon", "Tue", "Wed", "Thu", "Fri", "Sat", "Sun"]
     any_times = any(schedule_map.get(i) for i in range(7))

containers/backupchecks/src/backend/app/main/routes_tickets.py

@@ -29,8 +29,6 @@ def tickets_page():
     if tab == "tickets":
         query = Ticket.query
         joined_scope = False
-        if active_only:
-            query = query.filter(Ticket.resolved_at.is_(None))
         if q:
             like_q = f"%{q}%"
             query = (
@@ -68,6 +66,8 @@ def tickets_page():
         ticket_ids = [t.id for t in tickets_raw]
         customer_map = {}
         run_count_map = {}
+        scope_total_map = {}
+        scope_open_map = {}
 
         if ticket_ids:
             try:
@@ -113,6 +113,31 @@ def tickets_page():
             except Exception:
                 run_count_map = {}
 
+            try:
+                rows = (
+                    db.session.execute(
+                        text(
+                            """
+                            SELECT
+                                ticket_id,
+                                COUNT(*) AS total_count,
+                                SUM(CASE WHEN resolved_at IS NULL THEN 1 ELSE 0 END) AS open_count
+                            FROM ticket_scopes
+                            WHERE ticket_id = ANY(:ids)
+                            GROUP BY ticket_id
+                            """
+                        ),
+                        {"ids": ticket_ids},
+                    )
+                    .fetchall()
+                )
+                for tid, total_cnt, open_cnt in rows:
+                    scope_total_map[int(tid)] = int(total_cnt or 0)
+                    scope_open_map[int(tid)] = int(open_cnt or 0)
+            except Exception:
+                scope_total_map = {}
+                scope_open_map = {}
+
         for t in tickets_raw:
             customers_for_ticket = customer_map.get(t.id) or []
             if customers_for_ticket:
@@ -141,6 +166,11 @@ def tickets_page():
                     scope_summary = " / ".join([p for p in parts if p]) or "-"
             except Exception:
                 scope_summary = "-"
+            total_scopes = int(scope_total_map.get(t.id, 0) or 0)
+            open_scopes = int(scope_open_map.get(t.id, 0) or 0)
+            active_effective = (t.resolved_at is None) and (total_scopes == 0 or open_scopes > 0)
+            if active_only and not active_effective:
+                continue
 
             tickets.append(
                 {
@@ -150,7 +180,7 @@ def tickets_page():
                     "active_from_date": str(getattr(t, "active_from_date", "") or ""),
                     "start_date": _format_datetime(t.start_date),
                     "resolved_at": _format_datetime(t.resolved_at) if t.resolved_at else "",
-                    "active": t.resolved_at is None,
+                    "active": bool(active_effective),
                     "customers": customer_display,
                     "scope_summary": scope_summary,
                     "linked_runs": run_count_map.get(t.id, 0),

containers/backupchecks/src/backend/app/migrations.py

@@ -631,6 +631,46 @@ def migrate_remarks_active_from_date() -> None:
     print("[migrations] remarks.active_from_date added and backfilled.")
 
 
+def migrate_remarks_source_and_ticket_id() -> None:
+    """Ensure remarks.source and remarks.ticket_id exist."""
+    table = "remarks"
+
+    try:
+        engine = db.get_engine()
+    except Exception as exc:
+        print(f"[migrations] Could not get engine for remarks source/ticket migration: {exc}")
+        return
+
+    try:
+        with engine.begin() as conn:
+            if not _column_exists_on_conn(conn, table, "source"):
+                conn.execute(text('ALTER TABLE "remarks" ADD COLUMN source VARCHAR(64)'))
+            conn.execute(
+                text(
+                    """
+                    UPDATE "remarks"
+                    SET source = 'manual'
+                    WHERE source IS NULL OR source = '';
+                    """
+                )
+            )
+            try:
+                conn.execute(text('ALTER TABLE "remarks" ALTER COLUMN source SET NOT NULL'))
+            except Exception:
+                pass
+
+            if not _column_exists_on_conn(conn, table, "ticket_id"):
+                conn.execute(text('ALTER TABLE "remarks" ADD COLUMN ticket_id INTEGER REFERENCES tickets(id)'))
+
+            conn.execute(text('CREATE INDEX IF NOT EXISTS idx_remarks_source ON remarks (source)'))
+            conn.execute(text('CREATE INDEX IF NOT EXISTS idx_remarks_ticket_id ON remarks (ticket_id)'))
+    except Exception as exc:
+        print(f"[migrations] Failed migrate_remarks_source_and_ticket_id: {exc}")
+        return
+
+    print("[migrations] migrate_remarks_source_and_ticket_id completed.")
+
+
 def migrate_overrides_match_columns() -> None:
     """Add match_status / match_error columns to overrides table if missing."""
     engine = db.get_engine()
@@ -1428,6 +1468,7 @@ def run_migrations() -> None:
     migrate_tickets_active_from_date()
     migrate_tickets_resolved_origin()
     migrate_remarks_active_from_date()
+    migrate_remarks_source_and_ticket_id()
     migrate_overrides_match_columns()
     migrate_job_runs_review_tracking()
     migrate_job_runs_override_metadata()
@@ -2220,6 +2261,8 @@ def migrate_object_persistence_tables() -> None:
             id SERIAL PRIMARY KEY,
             title VARCHAR(255),
             body TEXT NOT NULL,
+            source VARCHAR(64) NOT NULL DEFAULT 'manual',
+            ticket_id INTEGER REFERENCES tickets(id),
             start_date TIMESTAMP,
             resolved_at TIMESTAMP,
             created_at TIMESTAMP NOT NULL,

containers/backupchecks/src/backend/app/models.py

@@ -584,6 +584,8 @@ class Remark(db.Model):
     id = db.Column(db.Integer, primary_key=True)
     title = db.Column(db.String(255))
     body = db.Column(db.Text, nullable=False)
+    source = db.Column(db.String(64), nullable=False, default="manual")
+    ticket_id = db.Column(db.Integer, db.ForeignKey("tickets.id"), nullable=True)
 
     # Date (Europe/Amsterdam) from which this remark should be considered active
     # for the scoped job(s) in Daily Jobs / Job Details views.

containers/backupchecks/src/templates/main/job_detail.html

@@ -22,6 +22,59 @@
 
       <dt class="col-sm-3">Remarks</dt>
       <dd class="col-sm-9">{{ remark_open_count }} open / {{ remark_total_count }} total</dd>
+
+      <dt class="col-sm-3">First backup detected</dt>
+      <dd class="col-sm-9">
+        {% if first_detected_run_at %}
+          {{ first_detected_run_at|local_datetime }}
+        {% else %}
+          Not detected yet
+        {% endif %}
+      </dd>
+
+      <dt class="col-sm-3">Schedule (effective)</dt>
+      <dd class="col-sm-9">
+        {% if effective_schedule_source == 'manual' %}
+          <span class="badge bg-primary-subtle text-primary-emphasis border border-primary-subtle">Manual override</span>
+        {% elif effective_schedule_source == 'inferred_weekly' %}
+          <span class="badge bg-secondary-subtle text-secondary-emphasis border border-secondary-subtle">Inferred (weekly)</span>
+        {% elif effective_schedule_source == 'inferred_monthly' %}
+          <span class="badge bg-secondary-subtle text-secondary-emphasis border border-secondary-subtle">Inferred (monthly)</span>
+        {% else %}
+          <span class="badge bg-secondary text-white border border-secondary">No schedule</span>
+        {% endif %}
+        <div class="mt-2 small">{{ schedule_desc }}</div>
+      </dd>
+
+      {% if effective_weekly_schedule_map and (effective_weekly_schedule_map[0] or effective_weekly_schedule_map[1] or effective_weekly_schedule_map[2] or effective_weekly_schedule_map[3] or effective_weekly_schedule_map[4] or effective_weekly_schedule_map[5] or effective_weekly_schedule_map[6]) %}
+      <dt class="col-sm-3">Effective schedule</dt>
+      <dd class="col-sm-9">
+        <div class="table-responsive">
+          <table class="table table-sm table-bordered mb-0">
+            <thead class="table-light">
+              <tr><th style="width: 120px;">Day</th><th>Times (15 min blocks)</th></tr>
+            </thead>
+            <tbody>
+              <tr><td>Mon</td><td>{{ ', '.join(effective_weekly_schedule_map[0]) if effective_weekly_schedule_map[0] else '—' }}</td></tr>
+              <tr><td>Tue</td><td>{{ ', '.join(effective_weekly_schedule_map[1]) if effective_weekly_schedule_map[1] else '—' }}</td></tr>
+              <tr><td>Wed</td><td>{{ ', '.join(effective_weekly_schedule_map[2]) if effective_weekly_schedule_map[2] else '—' }}</td></tr>
+              <tr><td>Thu</td><td>{{ ', '.join(effective_weekly_schedule_map[3]) if effective_weekly_schedule_map[3] else '—' }}</td></tr>
+              <tr><td>Fri</td><td>{{ ', '.join(effective_weekly_schedule_map[4]) if effective_weekly_schedule_map[4] else '—' }}</td></tr>
+              <tr><td>Sat</td><td>{{ ', '.join(effective_weekly_schedule_map[5]) if effective_weekly_schedule_map[5] else '—' }}</td></tr>
+              <tr><td>Sun</td><td>{{ ', '.join(effective_weekly_schedule_map[6]) if effective_weekly_schedule_map[6] else '—' }}</td></tr>
+            </tbody>
+          </table>
+        </div>
+      </dd>
+      {% endif %}
+
+      {% if effective_monthly_schedule %}
+      <dt class="col-sm-3">Effective monthly</dt>
+      <dd class="col-sm-9">
+        Day {{ effective_monthly_schedule.day_of_month }} at {{ ', '.join(effective_monthly_schedule.times or []) }}
+      </dd>
+      {% endif %}
+
       {% if schedule_map %}
       <dt class="col-sm-3">Schedule (inferred)</dt>
       <dd class="col-sm-9">
@@ -48,6 +101,86 @@
 </div>
 
 {% if can_manage_jobs %}
+<div class="card mb-3">
+  <div class="card-header d-flex justify-content-between align-items-center">
+    <span>Schedule Override</span>
+    <button
+      class="btn btn-sm btn-outline-secondary"
+      type="button"
+      data-bs-toggle="collapse"
+      data-bs-target="#scheduleOverridePanel"
+      aria-expanded="false"
+      aria-controls="scheduleOverridePanel"
+    >
+      Open
+    </button>
+  </div>
+  <div class="collapse" id="scheduleOverridePanel">
+  <div class="card-body">
+    <form method="post" action="{{ url_for('main.job_set_schedule', job_id=job.id) }}" class="row g-3">
+      <div class="col-md-4">
+        <label for="schedule_type" class="form-label">Type</label>
+        <select class="form-select" id="schedule_type" name="schedule_type">
+          <option value="daily" {% if (job.schedule_type or '')|lower == 'daily' %}selected{% endif %}>Daily</option>
+          <option value="weekly" {% if (job.schedule_type or '')|lower == 'weekly' %}selected{% endif %}>Weekly</option>
+          <option value="monthly" {% if (job.schedule_type or '')|lower == 'monthly' %}selected{% endif %}>Monthly</option>
+        </select>
+      </div>
+      <div class="col-md-8">
+        <label for="schedule_times" class="form-label">Times (HH:MM, comma separated)</label>
+        <input
+          type="text"
+          class="form-control"
+          id="schedule_times"
+          name="schedule_times"
+          value="{{ job.schedule_times or '' }}"
+          placeholder="01:00,13:15"
+          required
+        />
+      </div>
+      <div class="col-md-12">
+        <label class="form-label">Weekdays (for weekly)</label>
+        <div class="d-flex flex-wrap gap-3">
+          {% set selected_weekdays = ((job.schedule_days_of_week or '').split(',')) %}
+          {% for idx, label in [(0, 'Mon'), (1, 'Tue'), (2, 'Wed'), (3, 'Thu'), (4, 'Fri'), (5, 'Sat'), (6, 'Sun')] %}
+            <div class="form-check form-check-inline">
+              <input
+                class="form-check-input"
+                type="checkbox"
+                name="schedule_weekdays"
+                id="schedule_weekday_{{ idx }}"
+                value="{{ idx }}"
+                {% if label in selected_weekdays %}checked{% endif %}
+              />
+              <label class="form-check-label" for="schedule_weekday_{{ idx }}">{{ label }}</label>
+            </div>
+          {% endfor %}
+        </div>
+      </div>
+      <div class="col-md-4">
+        <label for="schedule_day_of_month" class="form-label">Day of month (for monthly)</label>
+        <input
+          type="number"
+          class="form-control"
+          id="schedule_day_of_month"
+          name="schedule_day_of_month"
+          min="1"
+          max="31"
+          value="{{ job.schedule_day_of_month or '' }}"
+        />
+      </div>
+      <div class="col-12 d-flex flex-wrap gap-2">
+        <button type="submit" class="btn btn-primary">Save override</button>
+        <button type="submit" name="clear_schedule" value="1" class="btn btn-outline-secondary">Use inferred schedule</button>
+      </div>
+      <div class="col-12 small text-muted">
+        Manual schedule override is leading for Expected/Missed and missed-run generation.
+      </div>
+    </form>
+  </div>
+  </div>
+</div>
+
 <div class="d-flex flex-wrap gap-2 mb-3">
   <form method="post" action="{{ url_for('main.archive_job', job_id=job.id) }}" class="mb-0" onsubmit="return confirm('Archive this job? No new runs are expected and it will be removed from Daily Jobs and Run Checks.');">
     <button type="submit" class="btn btn-outline-secondary">Archive</button>
@@ -366,47 +499,54 @@
 
     // Cross-browser copy to clipboard function
     function copyToClipboard(text, button) {
-      // Method 1: Modern Clipboard API (works in most browsers with HTTPS)
-      if (navigator.clipboard && navigator.clipboard.writeText) {
-        navigator.clipboard.writeText(text)
+      var value = (text || "").toString().trim();
+      if (!value) {
+        alert("No ticket number available to copy.");
+        return;
+      }
+
+      if (window.isSecureContext && navigator.clipboard && navigator.clipboard.writeText) {
+        navigator.clipboard.writeText(value)
           .then(function () {
             showCopyFeedback(button);
           })
           .catch(function () {
-            // Fallback to method 2 if clipboard API fails
-            fallbackCopy(text, button);
+            fallbackCopy(value, button);
           });
-      } else {
-        // Method 2: Legacy execCommand method
-        fallbackCopy(text, button);
+        return;
       }
+
+      fallbackCopy(value, button);
     }
 
     function fallbackCopy(text, button) {
-      var textarea = document.createElement('textarea');
+      var textarea = document.createElement("textarea");
       textarea.value = text;
-      textarea.style.position = 'fixed';
-      textarea.style.opacity = '0';
-      textarea.style.top = '0';
-      textarea.style.left = '0';
+      textarea.setAttribute("readonly", "readonly");
+      textarea.style.position = "fixed";
+      textarea.style.opacity = "0";
+      textarea.style.top = "0";
+      textarea.style.left = "0";
       document.body.appendChild(textarea);
       textarea.focus();
       textarea.select();
+      textarea.setSelectionRange(0, text.length);
 
+      var successful = false;
       try {
-        var successful = document.execCommand('copy');
-        if (successful) {
-          showCopyFeedback(button);
-        } else {
-          // If execCommand fails, use prompt as last resort
-          window.prompt('Copy ticket number:', text);
-        }
+        successful = document.execCommand("copy");
       } catch (err) {
-        // If all else fails, show prompt
-        window.prompt('Copy ticket number:', text);
+        successful = false;
       }
 
       document.body.removeChild(textarea);
+
+      if (successful) {
+        showCopyFeedback(button);
+        return;
+      }
+
+      window.prompt("Copy ticket number:", text);
     }
 
     function showCopyFeedback(button) {
@@ -502,13 +642,13 @@
       Array.prototype.forEach.call(box.querySelectorAll('button[data-action]'), function (btn) {
         btn.addEventListener('click', function (ev) {
           ev.preventDefault();
+          ev.stopPropagation();
           var action = btn.getAttribute('data-action');
           var id = btn.getAttribute('data-id');
           if (!action) return;
 
           if (action === 'copy-ticket') {
-            var code = btn.getAttribute('data-code') || '';
-            if (!code) return;
+            var code = (btn.getAttribute('data-code') || '').trim();
             copyToClipboard(code, btn);
             return;
           }

containers/backupchecks/src/templates/main/run_checks.html

@@ -174,11 +174,16 @@
   @media (min-width: 1400px) { .modal-xxl { max-width: 1400px; } }
 
   #runChecksModal .modal-content {
-    height: 90vh;
+    height: min(90vh, calc(100dvh - 1rem));
+    max-height: calc(100dvh - 1rem);
     display: flex;
     flex-direction: column;
   }
 
+  #runChecksModal .modal-dialog {
+    margin: 0.5rem auto;
+  }
+
   #runChecksModal .modal-body {
     overflow: hidden;
     flex: 1 1 auto;
@@ -236,8 +241,40 @@
   #runChecksModal.is-cove .rcm-objects-scroll {
     max-height: 55vh;
   }
-</style>
 
+  @media (max-width: 991.98px) {
+    #runChecksModal .modal-dialog {
+      max-width: calc(100vw - 1rem);
+      margin: 0.5rem;
+    }
+
+    #runChecksModal .modal-content {
+      height: calc(100dvh - 1rem);
+      max-height: calc(100dvh - 1rem);
+    }
+
+    #runChecksModal .modal-body {
+      overflow: auto;
+    }
+
+    #runChecksModal #rcm_content,
+    #runChecksModal .rcm-main-row,
+    #runChecksModal .rcm-main-row > .col-md-3,
+    #runChecksModal .rcm-detail-col {
+      height: auto;
+      min-height: initial;
+    }
+
+    #runChecksModal #rcm_runs_list {
+      max-height: 28vh;
+    }
+
+    #runChecksModal .rcm-objects-scroll,
+    #runChecksModal.is-cove .rcm-objects-scroll {
+      max-height: none;
+    }
+  }
+</style>
 <div class="modal fade" id="runChecksModal" tabindex="-1" aria-labelledby="runChecksModalLabel" aria-hidden="true">
   <div class="modal-dialog modal-xl modal-dialog-scrollable modal-xxl">
     <div class="modal-content">
@@ -563,47 +600,54 @@ function escapeHtml(s) {
 
     // Cross-browser copy to clipboard function
     function copyToClipboard(text, button) {
-      // Method 1: Modern Clipboard API (works in most browsers with HTTPS)
-      if (navigator.clipboard && navigator.clipboard.writeText) {
-        navigator.clipboard.writeText(text)
+      var value = (text || "").toString().trim();
+      if (!value) {
+        alert("No ticket number available to copy.");
+        return;
+      }
+
+      if (window.isSecureContext && navigator.clipboard && navigator.clipboard.writeText) {
+        navigator.clipboard.writeText(value)
           .then(function () {
             showCopyFeedback(button);
           })
           .catch(function () {
-            // Fallback to method 2 if clipboard API fails
-            fallbackCopy(text, button);
+            fallbackCopy(value, button);
           });
-      } else {
-        // Method 2: Legacy execCommand method
-        fallbackCopy(text, button);
+        return;
       }
+
+      fallbackCopy(value, button);
     }
 
     function fallbackCopy(text, button) {
-      var textarea = document.createElement('textarea');
+      var textarea = document.createElement("textarea");
       textarea.value = text;
-      textarea.style.position = 'fixed';
-      textarea.style.opacity = '0';
-      textarea.style.top = '0';
-      textarea.style.left = '0';
+      textarea.setAttribute("readonly", "readonly");
+      textarea.style.position = "fixed";
+      textarea.style.opacity = "0";
+      textarea.style.top = "0";
+      textarea.style.left = "0";
       document.body.appendChild(textarea);
       textarea.focus();
       textarea.select();
+      textarea.setSelectionRange(0, text.length);
 
+      var successful = false;
       try {
-        var successful = document.execCommand('copy');
-        if (successful) {
-          showCopyFeedback(button);
-        } else {
-          // If execCommand fails, use prompt as last resort
-          window.prompt('Copy ticket number:', text);
-        }
+        successful = document.execCommand("copy");
       } catch (err) {
-        // If all else fails, show prompt
-        window.prompt('Copy ticket number:', text);
+        successful = false;
       }
 
       document.body.removeChild(textarea);
+
+      if (successful) {
+        showCopyFeedback(button);
+        return;
+      }
+
+      window.prompt("Copy ticket number:", text);
     }
 
     function showCopyFeedback(button) {
@@ -977,12 +1021,18 @@ table.addEventListener('change', function (e) {
         html += '<div class="mb-2"><strong>Remarks</strong><div class="mt-1">';
         remarks.forEach(function (r) {
           var status = r.resolved_at ? 'Resolved' : 'Active';
+          var source = (r && r.source) ? String(r.source) : 'manual';
+          var sourceBadge = '';
+          if (source === 'autotask_resolution') {
+            sourceBadge = '<span class="ms-2 badge bg-info text-dark">Autotask</span>';
+          }
           html += '<div class="mb-2 border rounded p-2" data-alert-type="remark" data-id="' + r.id + '">' +
                     '<div class="d-flex align-items-start justify-content-between gap-2">' +
                       '<div class="flex-grow-1 min-w-0">' +
                         '<div class="text-truncate">' +
                           '<span class="me-1" title="Remark">💬</span>' +
                           '<span class="fw-semibold">Remark</span>' +
+                          sourceBadge +
                           '<span class="ms-2 badge ' + (r.resolved_at ? 'bg-secondary' : 'bg-warning text-dark') + '">' + status + '</span>' +
                         '</div>' +
                         (r.body ? ('<div class="small text-muted mt-1">' + escapeHtml(r.body) + '</div>') : '') +
@@ -1001,13 +1051,13 @@ table.addEventListener('change', function (e) {
       Array.prototype.forEach.call(box.querySelectorAll('button[data-action]'), function (btn) {
         btn.addEventListener('click', function (ev) {
           ev.preventDefault();
+          ev.stopPropagation();
           var action = btn.getAttribute('data-action');
           var id = btn.getAttribute('data-id');
           if (!action) return;
 
           if (action === 'copy-ticket') {
-            var code = btn.getAttribute('data-code') || '';
-            if (!code) return;
+            var code = (btn.getAttribute('data-code') || '').trim();
             copyToClipboard(code, btn);
             return;
           }

docs/archive/todo-audit-logging-completed-2026-03-26.md

@@ -2,7 +2,7 @@
 
 **Branch:** `v20260206-10-audit-logging-expansion`
 **Datum:** 2026-02-07
-**Status:** Deel 1 compleet, deel 2 nog te doen
+**Status:** Volledig afgerond op 2026-03-26 (Deel 1 + Deel 2)
 
 ---
 
@@ -23,7 +23,9 @@
 
 ---
 
-## 🔄 Wat moet nog (Deel 2)
+## ✅ Deel 2 afgerond
+
+Alle onderstaande punten zijn uitgevoerd en opgenomen in de codebase en changelog van deze oplevering.
 
 ### 1. UI Updates
 

docs/changelog-claude.md

@@ -2,6 +2,48 @@
 
 This file documents all changes made to this project via Claude Code.
 
+## [2026-04-02]
+
+### Added
+- Job Details now supports manual schedule overrides (Daily/Weekly/Monthly) via `POST /jobs/<job_id>/schedule`:
+  - Operators/admins can save a manual schedule or clear it to fall back to inferred schedule.
+  - Effective schedule source is shown in Job Details (`manual`, `inferred weekly`, `inferred monthly`).
+- Job Details now shows `First backup detected` using the earliest non-missed run timestamp for the job, to make historical reporting horizon visible.
+
+### Fixed
+- Increased missed-run grace/tolerance window from `±1 hour` to `±3 hours` to better handle DST and larger execution-time drift:
+  - Updated `MISSED_GRACE_WINDOW` in `containers/backupchecks/src/backend/app/main/routes_run_checks.py` to `timedelta(hours=3)` for missed-run generation and duplicate/fulfillment checks.
+  - Updated `MISSED_GRACE_WINDOW` in `containers/backupchecks/src/backend/app/main/routes_daily_jobs.py` to `timedelta(hours=3)` so Daily Jobs Expected/Missed transitions stay aligned with Run Checks logic.
+- Effective schedule resolution now prioritizes manual job schedule over inferred schedule for operational views and missed-run generation:
+  - Daily Jobs, Search and Dashboard expected/missed calculations now use the effective (manual-first) schedule.
+  - Run Checks missed-run sweep now generates/removes missed slots from the effective schedule instead of inference-only logic.
+- Job Details schedule UI polish:
+  - `No schedule` badge now uses a dark background with white text for readable contrast in dark-themed pages.
+  - `Schedule Override` panel is now collapsed by default and can be expanded on demand.
+- Schedule inference now also includes Cove API runs (`source_type='cove_api'`) instead of only mail-linked runs, so Cove jobs can get inferred weekly/monthly schedules.
+
+## [2026-03-30]
+
+### Added
+- Autotask resolution sync now persists PSA resolution text as internal active remarks for follow-up visibility:
+  - Added `remarks.source` and `remarks.ticket_id` in models and migrations.
+  - New source value `autotask_resolution` is used for remarks created from Autotask ticket resolution content.
+  - Remarks are linked to job scope and all linked runs (`remark_scopes` + `remark_job_runs`) and remain active (not auto-resolved).
+  - Deduplication prevents creating duplicate remarks for the same job/ticket/resolution text.
+
+### Fixed
+- Autotask-to-remark mirroring now skips Backupchecks-generated resolve updates:
+  - Marker-based skip for `[Backupchecks] Marked as resolved in Backupchecks`.
+  - Additional guard to skip when the internal ticket resolution origin is `backupchecks`.
+- Run Checks remark cards now show an `Autotask` badge for remarks with `source=autotask_resolution`.
+
+## [2026-03-27]
+
+### Fixed
+- Run Checks modal (Cove runs) now remains fully usable on smaller resolutions: the modal height is capped to the visible viewport (`100dvh`), mobile/tablet layout can scroll inside the modal body, and rigid full-height column constraints are relaxed under 992px so content and footer stay reachable.
+- Tickets pages/API now compute effective Active/Resolved status from both `tickets.resolved_at` and `ticket_scopes` open/closed state; tickets with all scopes resolved no longer remain incorrectly shown as Active.
+- Run Checks and Job Detail ticket copy action (`⧉`) was hardened: click handling now stops propagation and the clipboard fallback path is more robust (secure Clipboard API first, then `execCommand`, then prompt).
+
 ## [2026-03-26]
 
 ### Fixed

docs/migrations.md

@@ -60,6 +60,11 @@ Implemented in `backend/app/migrations.py`:
   - Adds `report_definitions.report_config` (TEXT) if it does not exist.
   - Stores the JSON report definition for the reporting UI (selected columns, chart types, filters) so the same definition can later be reused for PDF export.
 
+- `migrate_remarks_source_and_ticket_id()`
+  - Adds `remarks.source` (VARCHAR(64), backfilled to `manual`) if it does not exist.
+  - Adds `remarks.ticket_id` (INTEGER, FK to `tickets.id`) if it does not exist.
+  - Adds indexes for source and ticket-based filtering (`idx_remarks_source`, `idx_remarks_ticket_id`).
+
 ## Future changes
 
 - Every time you introduce a non-trivial schema change, update: