diff --git a/containers/backupchecks/src/backend/app/main/routes_settings.py b/containers/backupchecks/src/backend/app/main/routes_settings.py
index 3d07f03..65aaeb6 100644
--- a/containers/backupchecks/src/backend/app/main/routes_settings.py
+++ b/containers/backupchecks/src/backend/app/main/routes_settings.py
@@ -715,6 +715,34 @@ def settings():
     autotask_ticket_statuses = []
     autotask_last_sync_at = getattr(settings, "autotask_reference_last_sync_at", None)
 
+    # Auto-load reference data on page load if Autotask is enabled but cache is empty
+    try:
+        if (
+            bool(getattr(settings, "autotask_enabled", False))
+            and bool(getattr(settings, "autotask_api_username", None))
+            and bool(getattr(settings, "autotask_api_password", None))
+            and bool(getattr(settings, "autotask_tracking_identifier", None))
+        ):
+            missing_cache = (
+                not getattr(settings, "autotask_cached_queues_json", None)
+                or not getattr(settings, "autotask_cached_ticket_sources_json", None)
+                or not getattr(settings, "autotask_cached_ticket_statuses_json", None)
+                or not getattr(settings, "autotask_cached_priorities_json", None)
+            )
+            if missing_cache:
+                queues_loaded, sources_loaded, statuses_loaded, priorities_loaded = _refresh_autotask_reference_data(settings)
+                db.session.commit()
+                flash(
+                    f"Autotask reference data auto-loaded. Queues: {len(queues_loaded)}. Ticket Sources: {len(sources_loaded)}. Ticket Statuses: {len(statuses_loaded)}. Priorities: {len(priorities_loaded)}.",
+                    "info",
+                )
+    except Exception as exc:
+        try:
+            db.session.rollback()
+        except Exception:
+            pass
+        flash(f"Failed to auto-load Autotask reference data: {exc}", "warning")
+
     try:
         if getattr(settings, "autotask_cached_queues_json", None):
             autotask_queues = json.loads(settings.autotask_cached_queues_json) or []