Merge v20260209-01-fix-ticket-description into main (v0.1.24)

.last-branch

@@ -1 +1 @@
-v20260207-02-wiki-documentation
+v20260209-01-fix-ticket-description

containers/backupchecks/src/backend/app/changelog.py

@@ -3,6 +3,29 @@ Changelog data structure for Backupchecks
 """
 
 CHANGELOG = [
+    {
+        "version": "v0.1.24",
+        "date": "2026-02-09",
+        "summary": "Bug fix release addressing Autotask ticket description field being cleared when resolving tickets.",
+        "sections": [
+            {
+                "title": "Bug Fixes",
+                "type": "bugfix",
+                "subsections": [
+                    {
+                        "subtitle": "Autotask Integration",
+                        "changes": [
+                            "Fixed Autotask ticket description being cleared when resolving tickets via the update_ticket_resolution_safe function",
+                            "Root cause: The description field was not included in the PUT payload when updating ticket resolution, causing Autotask API to set it to NULL",
+                            "Solution: Added 'description' to the optional_fields list so it is preserved from GET response and included in PUT request",
+                            "Impact: Ticket descriptions now remain intact when marking Autotask tickets as resolved",
+                            "Location: containers/backupchecks/src/backend/app/integrations/autotask/client.py line 672"
+                        ]
+                    }
+                ]
+            }
+        ]
+    },
     {
         "version": "v0.1.23",
         "date": "2026-02-09",

containers/backupchecks/src/backend/app/integrations/autotask/client.py

@@ -669,6 +669,7 @@ class AutotaskClient:
             "companyID",
             "queueID",
             "title",
+            "description",
             "priority",
             "dueDateTime",
             "ticketCategory",

docs/changelog-claude.md

@@ -4,6 +4,9 @@ This file documents all changes made to this project via Claude Code.
 
 ## [2026-02-09]
 
+### Fixed
+- Fixed Autotask ticket description being set to NULL when resolving tickets via `update_ticket_resolution_safe` by adding "description" to the optional_fields list, ensuring the original description is preserved during PUT operations
+
 ### Changed
 - Updated `docs/changelog.md` with comprehensive v0.1.23 release notes consolidating all changes from 2026-02-06 through 2026-02-08 (Documentation System, Audit Logging, Timezone-Aware Display, Autotask Improvements, Environment Identification, Bug Fixes)
 - Updated `containers/backupchecks/src/backend/app/changelog.py` with v0.1.23 entry in Python structure for website display (8 sections with subsections matching changelog.md content)

docs/changelog.md

@@ -1,3 +1,14 @@
+## v0.1.24
+
+### Bug Fixes
+
+**Autotask Integration:**
+- Fixed Autotask ticket description being cleared when resolving tickets
+  - Root cause: The `update_ticket_resolution_safe` function was performing a GET to retrieve the ticket, then a PUT to update the resolution field, but the `description` field was not included in the PUT payload
+  - Impact: When clicking "Resolve" on an Autotask ticket, the description would be set to NULL by the Autotask API
+  - Solution: Added `description` to the `optional_fields` list in `update_ticket_resolution_safe` so the original description is preserved from the GET response and included in the PUT request
+  - Location: `containers/backupchecks/src/backend/app/integrations/autotask/client.py` line 672
+
 ## v0.1.23
 
 This comprehensive release introduces a complete built-in documentation system with 33 pages covering all features, enhanced audit logging for compliance and troubleshooting, timezone-aware datetime display throughout the application, and numerous Autotask PSA integration improvements for better usability and workflow efficiency.

version.txt

@@ -1 +1 @@
-v0.1.23
+v0.1.24