Fix tickets not showing in Run Checks modal detail view

Extended /api/job-runs/<run_id>/alerts endpoint to include both:
- Tickets explicitly linked to run via ticket_job_runs (audit trail)
- Tickets linked to job via ticket_scopes (active on run date)

Previously only ticket_job_runs was queried, causing newly created
tickets to not appear in the Meldingen section of the Run Checks modal.
They would only appear after being resolved (which creates a
ticket_job_runs entry). Now both sources are queried and duplicates
are prevented.

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>

containers/backupchecks/src/backend/app/main/routes_api.py

@@ -16,9 +16,11 @@ def api_job_run_alerts(run_id: int):
     tickets = []
     remarks = []
 
-    # Tickets linked to this specific run
+    # Tickets linked to this run:
-    # Only show tickets that were explicitly linked via ticket_job_runs
+    # 1. Explicitly linked via ticket_job_runs (audit trail when resolved)
+    # 2. Linked to the job via ticket_scopes (active on run date)
     try:
+        # First, get tickets explicitly linked to this run via ticket_job_runs
         rows = (
             db.session.execute(
                 text(
@@ -43,7 +45,11 @@ def api_job_run_alerts(run_id: int):
             .all()
         )
 
+        ticket_ids_seen = set()
         for r in rows:
+            ticket_id = int(r.get("id"))
+            ticket_ids_seen.add(ticket_id)
+
             resolved_at = r.get("resolved_at")
             resolved_same_day = False
             if resolved_at and run_date:
@@ -52,7 +58,62 @@ def api_job_run_alerts(run_id: int):
 
             tickets.append(
                 {
-                    "id": int(r.get("id")),
+                    "id": ticket_id,
+                    "ticket_code": r.get("ticket_code") or "",
+                    "description": r.get("description") or "",
+                    "start_date": _format_datetime(r.get("start_date")),
+                    "active_from_date": str(r.get("active_from_date")) if r.get("active_from_date") else "",
+                    "resolved_at": _format_datetime(r.get("resolved_at")) if r.get("resolved_at") else "",
+                    "active": bool(active_now),
+                    "resolved_same_day": bool(resolved_same_day),
+                }
+            )
+
+        # Second, get tickets linked to the job via ticket_scopes
+        # These are tickets that apply to the whole job (not just a specific run)
+        rows = (
+            db.session.execute(
+                text(
+                    """
+                    SELECT DISTINCT t.id,
+                           t.ticket_code,
+                           t.description,
+                           t.start_date,
+                           t.resolved_at,
+                           t.active_from_date
+                    FROM tickets t
+                    JOIN ticket_scopes ts ON ts.ticket_id = t.id
+                    WHERE ts.job_id = :job_id
+                      AND t.active_from_date <= :run_date
+                      AND COALESCE(ts.resolved_at, t.resolved_at) IS NULL
+                    ORDER BY t.start_date DESC
+                    """
+                ),
+                {
+                    "job_id": job.id if job else 0,
+                    "run_date": run_date,
+                },
+            )
+            .mappings()
+            .all()
+        )
+
+        for r in rows:
+            ticket_id = int(r.get("id"))
+            # Skip if already added via ticket_job_runs
+            if ticket_id in ticket_ids_seen:
+                continue
+            ticket_ids_seen.add(ticket_id)
+
+            resolved_at = r.get("resolved_at")
+            resolved_same_day = False
+            if resolved_at and run_date:
+                resolved_same_day = _to_amsterdam_date(resolved_at) == run_date
+            active_now = r.get("resolved_at") is None
+
+            tickets.append(
+                {
+                    "id": ticket_id,
                     "ticket_code": r.get("ticket_code") or "",
                     "description": r.get("description") or "",
                     "start_date": _format_datetime(r.get("start_date")),

docs/changelog-claude.md

@@ -2,6 +2,11 @@
 
 This file documents all changes made to this project via Claude Code.
 
+## [2026-02-12]
+
+### Fixed
+- Fixed tickets not being displayed in Run Checks modal detail view (Meldingen section) by extending `/api/job-runs/<run_id>/alerts` endpoint to include both run-specific tickets (via ticket_job_runs) and job-level tickets (via ticket_scopes), ensuring newly created tickets are visible immediately in the modal instead of only after being resolved
+
 ## [2026-02-10]
 
 ### Added