diff --git a/containers/backupchecks/src/backend/app/ticketing_utils.py b/containers/backupchecks/src/backend/app/ticketing_utils.py
index 5d94691..d8411a9 100644
--- a/containers/backupchecks/src/backend/app/ticketing_utils.py
+++ b/containers/backupchecks/src/backend/app/ticketing_utils.py
@@ -235,7 +235,7 @@ def link_open_internal_tickets_to_run(*, run: JobRun, job: Job) -> None:
         pass
 
     # Strategy 2: Direct Autotask propagation (independent of internal ticket status)
-    # Find the most recent non-deleted Autotask ticket for this job and propagate it.
+    # Find the most recent non-deleted, non-resolved Autotask ticket for this job.
     try:
         prior = (
             JobRun.query.filter(JobRun.job_id == job.id)
@@ -245,6 +245,15 @@ def link_open_internal_tickets_to_run(*, run: JobRun, job: Job) -> None:
             .first()
         )
         if prior and getattr(prior, "autotask_ticket_id", None):
+            # Check if the internal ticket is resolved (Autotask tickets are resolved via internal Ticket)
+            ticket_number = (getattr(prior, "autotask_ticket_number", None) or "").strip()
+            if ticket_number:
+                internal_ticket = Ticket.query.filter_by(ticket_code=ticket_number).first()
+                if internal_ticket and getattr(internal_ticket, "resolved_at", None):
+                    # Ticket is resolved, don't propagate
+                    return
+
+            # Ticket is not deleted and not resolved, propagate it
             run.autotask_ticket_id = prior.autotask_ticket_id
             run.autotask_ticket_number = prior.autotask_ticket_number
             run.autotask_ticket_created_at = getattr(prior, "autotask_ticket_created_at", None)
diff --git a/docs/changelog-claude.md b/docs/changelog-claude.md
index 701402a..338da91 100644
--- a/docs/changelog-claude.md
+++ b/docs/changelog-claude.md
@@ -5,7 +5,7 @@ This file documents all changes made to this project via Claude Code.
 ## [2026-02-10]
 
 ### Fixed
-- Fixed Autotask ticket not being automatically linked to new runs when internal ticket is resolved by implementing independent Autotask propagation strategy (now checks for most recent non-deleted Autotask ticket on job regardless of internal ticket status, ensuring PSA ticket reference persists across runs)
+- Fixed Autotask ticket not being automatically linked to new runs when internal ticket is resolved by implementing independent Autotask propagation strategy (now checks for most recent non-deleted and non-resolved Autotask ticket on job regardless of internal ticket status, ensuring PSA ticket reference persists across runs until explicitly resolved or deleted)
 
 ## [2026-02-09]