Auto-commit local changes before build (2026-01-19 13:15:08)

.last-branch

@@ -1 +1 @@
-v20260119-04-autotask-ticket-registration
+v20260119-05-autotask-create-itemid

containers/backupchecks/src/backend/app/integrations/autotask/client.py

@@ -414,7 +414,10 @@ class AutotaskClient:
             raise AutotaskError("Ticket payload is empty.")
 
         data = self._request("POST", "Tickets", json_body=payload)
-        # Autotask commonly returns the created object or an items list.
+        # Autotask commonly returns only an itemId on create.
+        # We normalize that into a dict with an "id" key so callers can
+        # perform a follow-up GET /Tickets/{id} to retrieve the full object
+        # and the human-facing ticketNumber.
         if isinstance(data, dict):
             if "item" in data and isinstance(data.get("item"), dict):
                 return data["item"]
@@ -422,6 +425,17 @@ class AutotaskClient:
                 first = data.get("items")[0]
                 if isinstance(first, dict):
                     return first
+            # Autotask create responses often look like: {"itemId": 12345}
+            item_id = data.get("itemId")
+            if item_id is None:
+                item_id = data.get("itemID")
+            if item_id is not None:
+                try:
+                    tid = int(item_id)
+                except Exception:
+                    tid = 0
+                if tid > 0:
+                    return {"id": tid}
             if "id" in data:
                 return data
         # Fallback: return normalized first item if possible

docs/changelog.md

@@ -233,6 +233,14 @@ Changes:
 - Added repair/propagation logic so runs that already have an Autotask ticket ID but lack internal linking are corrected automatically.
 - Guaranteed that future runs for the same job inherit the existing Autotask and internal ticket associations.
 
+## v20260119-05-autotask-create-itemid
+
+### Changes:
+- Updated Autotask ticket creation handling to treat a POST response containing only {"itemId": <id>} as a successful ticket creation.
+- Normalized the create response so the returned itemId is mapped internally to a ticket id, ensuring the existing follow-up GET /Tickets/{id} flow is always executed.
+- Fixed erroneous failure condition where ticket creation was rejected because Autotask did not return a full ticket object.
+- Restored compatibility with Autotask’s documented behavior for ticket creation responses.
+
 ***
 
 ## v0.1.21