Click anywhere on the job row (not just the job name)
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The job details page will open
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+ Figure 1: Job details page showing job information, learned schedule, and job history
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The job detail page shows:
Job Information:
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Customer name
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Job name
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Backup software and type
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Active/archived status
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Customer: Customer name
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Backup: Backup software (e.g., Synology, Veeam)
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Type: Backup type (e.g., Hyperbackup, Configuration Job)
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Job name: Name of the backup job
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Tickets: Open and total ticket count (e.g., "0 open / 1 total")
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Remarks: Open and total remark count (e.g., "0 open / 0 total")
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Email Matching Patterns:
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Schedule (inferred):
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Sender email pattern (used to match incoming emails)
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Subject pattern (used to match incoming emails)
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Table showing expected run days and times in 15-minute blocks
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Example: Mon-Sun with 20:00 time slots
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Only shown if schedule has been learned
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Schedule Information:
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Action Buttons:
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Learned schedule (if available)
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Expected run days/times
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Archive: Archive the job (gray button)
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Delete job: Permanently delete the job (red button)
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Recent Backup Runs:
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Job History:
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List of recent backup runs with dates and statuses
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Clickable to view run details
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Table of recent backup runs with columns:
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Day run: Day of the week
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Run time: Date and time of the backup
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Status: Success/Failed indicator (green dot for success)
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Tickets: Linked ticket numbers (if any)
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Remarks: Associated remarks
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Override: Override status
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Reviewed by: Username who reviewed the run
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Reviewed at: Date and time of review
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Runs are clickable to view full run details
@@ -138,42 +143,6 @@
You cannot edit job properties like customer assignment, job name, or parser-determined fields (backup software, backup type, sender pattern, subject pattern) through the job detail page. All job configuration is determined when the job is approved from the Inbox.
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Job Status Indicators
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Jobs display different status indicators based on their most recent backup run:
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Status
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Color
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Meaning
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Success
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Green
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Most recent backup completed successfully
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Failed
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Red
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Most recent backup failed
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Warning
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Yellow/Orange
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Backup completed with warnings
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No Runs
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Gray
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Job approved but no backup runs received yet
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Archiving Jobs
When a backup job is no longer active (e.g., server decommissioned, backup solution changed), you can archive it to declutter operational views.