diff --git a/containers/backupchecks/src/backend/app/ticketing_utils.py b/containers/backupchecks/src/backend/app/ticketing_utils.py
index 23557c6..5d94691 100644
--- a/containers/backupchecks/src/backend/app/ticketing_utils.py
+++ b/containers/backupchecks/src/backend/app/ticketing_utils.py
@@ -213,16 +213,34 @@ def link_open_internal_tickets_to_run(*, run: JobRun, job: Job) -> None:
     except Exception:
         pass
 
+    # Strategy 1: Use internal ticket code to find matching Autotask-linked run
     try:
         # Use the newest ticket code to find a matching prior Autotask-linked run.
-        newest_code = (rows[0][1] or "").strip()
-        if not newest_code:
-            return
+        newest_code = (rows[0][1] or "").strip() if rows else ""
+        if newest_code:
+            prior = (
+                JobRun.query.filter(JobRun.job_id == job.id)
+                .filter(JobRun.autotask_ticket_id.isnot(None))
+                .filter(JobRun.autotask_ticket_number == newest_code)
+                .order_by(JobRun.id.desc())
+                .first()
+            )
+            if prior and getattr(prior, "autotask_ticket_id", None):
+                run.autotask_ticket_id = prior.autotask_ticket_id
+                run.autotask_ticket_number = prior.autotask_ticket_number
+                run.autotask_ticket_created_at = getattr(prior, "autotask_ticket_created_at", None)
+                run.autotask_ticket_created_by_user_id = getattr(prior, "autotask_ticket_created_by_user_id", None)
+                return
+    except Exception:
+        pass
 
+    # Strategy 2: Direct Autotask propagation (independent of internal ticket status)
+    # Find the most recent non-deleted Autotask ticket for this job and propagate it.
+    try:
         prior = (
             JobRun.query.filter(JobRun.job_id == job.id)
             .filter(JobRun.autotask_ticket_id.isnot(None))
-            .filter(JobRun.autotask_ticket_number == newest_code)
+            .filter(JobRun.autotask_ticket_deleted_at.is_(None))
             .order_by(JobRun.id.desc())
             .first()
         )
diff --git a/docs/changelog-claude.md b/docs/changelog-claude.md
index e2e807c..701402a 100644
--- a/docs/changelog-claude.md
+++ b/docs/changelog-claude.md
@@ -2,6 +2,11 @@
 
 This file documents all changes made to this project via Claude Code.
 
+## [2026-02-10]
+
+### Fixed
+- Fixed Autotask ticket not being automatically linked to new runs when internal ticket is resolved by implementing independent Autotask propagation strategy (now checks for most recent non-deleted Autotask ticket on job regardless of internal ticket status, ensuring PSA ticket reference persists across runs)
+
 ## [2026-02-09]
 
 ### Added