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ecdb331c9b
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Update technical documentation with detailed system knowledge
Enhanced technical-notes-codex.md with comprehensive details from Claude's
system knowledge document, including:
Ticketing & Autotask:
- Detailed two-ticket system explanation (internal vs Autotask)
- Complete ticket propagation strategies (Strategy 1 & 2)
- Where ticket linking is called (email-based, missed runs)
- Display logic with two-source approach
- Resolved vs Deleted distinction
- All critical rules and anti-patterns
Database Models:
- Complete model listing
- Foreign key relationships and critical deletion order
- Key model fields documentation
UI & UX:
- Detailed navbar behavior
- Status badge color coding
- Complete ticket copy functionality with three-tier fallback
- Checkbox autocomplete behavior
Parser Architecture:
- Parser types (Informational vs Regular)
- Synology Updates parser example
- Schedule learning behavior
Recent Changes:
- Documented 2026-02-13 fixes (missed run ticket linking, checkbox autoselect)
- Documented 2026-02-12 fixes (Run Checks modal, Edge copy button)
- Documented 2026-02-10 changes (screenshot support, link-based system)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
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2026-02-13 13:36:03 +01:00 |
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