backupchecks/containers
Ivo Oskamp 077e1fb176 Add cross-company ticket search for overarching issues
The "Link existing ticket" dialog now searches across all companies when
a ticket number is entered, enabling linking of overarching issues.

Changes:
- Added query_tickets_by_number() to Autotask client
- Route searches both customer's company and cross-company when ticket number detected
- Results are combined and deduplicated (customer tickets shown first)
- Enables linking multi-company infrastructure issues to any job

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-02-05 17:01:43 +01:00
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backupchecks Add cross-company ticket search for overarching issues 2026-02-05 17:01:43 +01:00