BackupChecks

A backup monitoring and compliance application designed for Managed Service Providers (MSPs) and IT departments.

Features

Mail Ingestion & Parsing

• Automated email import from Microsoft Graph API (Office 365)
• Supports 11 backup software platforms:
  • Veeam (including SOBR capacity monitoring)
  • Synology
  • QNAP
  • Nakivo
  • Syncovery
  • Boxafe
  • R-Drive
  • 3CX
  • NTFS Auditing
  • And more
• Intelligent email parsing extracts backup metadata
• Raw EML storage for debugging with configurable retention

Backup Job Tracking

• Dashboard with daily backup job status summaries
• Expected vs. actual job runs based on schedules
• Missed backup detection
• Status tracking: Success, Warning, Error, Missed
• Timezone-aware calculations (defaults to Europe/Amsterdam)

Run Checks & Review Workflow

• Manual review interface for backup failures
• Mark runs as "reviewed"
• Approval workflow for backup email processing
• Storage capacity monitoring
• Autotask PSA ticket integration

Override Rules

• Exception rules at global or job-level
• Matching criteria: status, error message patterns
• Validity windows for temporary overrides

Multi-Customer Management

• Organize jobs by customer
• Autotask company mapping
• Customer-scoped reporting and permissions

Tickets & Remarks

• Internal ticket system for backup issues
• Automatic linking to affected job runs
• Scope-based ticket resolution
• Feedback/feature request board

Reporting & Analytics

• Snapshot-based reporting with configurable periods
• Historical success rates and trend analysis
• CSV export functionality

Autotask Integration

• Create PSA tickets from failed backup runs
• Link internal tickets to Autotask
• Deep links back to BackupChecks

User Management

• Role-based access control (admin, viewer, custom roles)
• Theme preferences (light/dark/auto)
• In-app news/announcements

Technology Stack

Backend:

• Flask 3.0.3 (Python)
• SQLAlchemy with PostgreSQL 16
• Flask-Login for authentication
• Gunicorn server

Frontend:

• Jinja2 templates (server-side rendering)
• Bootstrap-based responsive UI
• JavaScript/AJAX for dynamic interactions

Infrastructure:

• Docker containerized
• PostgreSQL database
• Adminer for database management

Project Structure

backupchecks/
├── containers/backupchecks/
│   ├── Dockerfile
│   ├── requirements.txt
│   └── src/
│       ├── backend/app/
│       │   ├── main.py          # Entry point
│       │   ├── models.py        # Database models
│       │   ├── parsers/         # Backup software parsers
│       │   ├── integrations/    # Autotask integration
│       │   └── main/            # Route handlers
│       ├── templates/           # Jinja2 templates
│       └── static/              # CSS, JS, assets
├── deploy/
│   └── backupchecks-stack.yml   # Docker Compose
└── docs/                        # Documentation

Deployment

The application runs as a Docker stack in Portainer.

Configuration

Key settings are managed via the web interface under Settings:

• Mail import configuration (Microsoft Graph API)
• Autotask integration credentials
• Timezone settings
• User management

License

See LICENSE file.