Previous fix removed ALL resolved tickets from display, breaking
audit trail. Users need to see which tickets were associated with
historical runs, even after resolution.
Solution: Two-source ticket display
1. Direct links (ticket_job_runs): Always show, even if resolved
- Preserves audit trail
- Shows tickets that were explicitly linked to runs
2. Active window (ticket_scopes): Only show unresolved
- Prevents resolved tickets from appearing on NEW runs
- Uses active_from_date without date-based resolved logic
Changes:
- Added direct_ticket_links map to fetch linked tickets per run
- Query ticket_job_runs for audit trail tickets
- Modified ticket_codes building to use both sources
- Removed date-based resolved_date comparison (resd >= rd)
Result:
- Run 1 with ticket → ticket resolved → ticket still visible on Run 1
- Run 2 created → ticket NOT shown on Run 2 (correctly filtered)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Ivo Oskamp
43502ae6f3