When resolving Autotask tickets via the update_ticket_resolution_safe function, the description field was not included in the PUT payload, causing it to be set to NULL by Autotask. Fixed by adding "description" to the optional_fields list so it is preserved from the GET response and included in the PUT request. Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com> |
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