When resolving Autotask tickets via the update_ticket_resolution_safe function, the description field was not included in the PUT payload, causing it to be set to NULL by Autotask. Fixed by adding "description" to the optional_fields list so it is preserved from the GET response and included in the PUT request. Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com> |
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| .. | ||
| architecture.md | ||
| autotask_rest_api.md | ||
| backupchecks_autotask_integration_functional_design_living_document.md | ||
| backupchecks_autotask_integration_implementation_breakdown.md | ||
| backupchecks_autotask_integration_phase_2_implementation.md | ||
| changelog-claude.md | ||
| changelog.md | ||
| manifest.md | ||
| migrations.md | ||
| reporting-proposal.md | ||