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Ivo Oskamp 6674d40f4b Major update: Cove API tested - critical limitations discovered 
Added comprehensive API test results document (with ChatGPT assistance):
- docs/cove_data_protection_api_calls_known_info.md

Key findings from live API testing:
- API works: JSON-RPC 2.0 at https://api.backup.management/jsonapi
- Authentication: Login method → visa token
- Method tested: EnumerateAccountStatistics (limited success)

CRITICAL LIMITATIONS DISCOVERED:
- Security error 13501 blocks most useful columns
- No backup status fields (success/failed/warning) accessible
- No error messages (D02Fxx/D03Fxx ranges blocked)
- No reliable backup timestamps
- No detailed run history
- API users are customer-scoped (not MSP-level)
- EnumerateAccounts method always fails (security block)

Working columns (allow-list only):
- I1 (account ID), I14 (storage bytes), I18 (hostname)
- D01F00-D01F07, D09F00 (numeric metrics, semantics unclear)

Impact on Backupchecks:
- Current API access INSUFFICIENT for backup monitoring
- Cannot determine if backups succeeded or failed
- No error messages to show users
- Core Backupchecks functionality not achievable with current API

Added decision matrix with 4 options:
A. Implement metrics-only (low value, storage usage only)
B. Request expanded access from N-able (requires vendor cooperation)
C. Explore alternative methods (webhooks, reports, email)
D. Defer integration until better API access available

Recommendation: Option B or C before implementing anything
- Contact N-able support for MSP-level API user + expanded columns
- OR investigate if Cove has webhook/reporting alternatives

This represents a significant blocker for Cove integration.
Full integration requires either vendor cooperation or alternative approach.

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-02-10 16:55:31 +01:00
containers/backupchecks Add copy ticket button to Job Details and improve cross-browser copy functionality 2026-02-10 15:04:21 +01:00
deploy Auto-commit local changes before build (2026-01-01 16:09:56) 2026-01-01 16:09:56 +01:00
docs Major update: Cove API tested - critical limitations discovered 2026-02-10 16:55:31 +01:00
.gitignore Add .gitignore to protect confidential .claude directory 2026-02-08 20:46:34 +01:00
.last-branch Auto-commit local changes before build (2026-02-10 15:27:46) 2026-02-10 15:27:46 +01:00
build-and-push.sh Auto-commit local changes before build (2026-01-01 16:40:37) 2026-01-01 16:40:37 +01:00
LICENSE Auto-commit local changes before build (2026-01-01 16:09:56) 2026-01-01 16:09:56 +01:00
README.md Auto-commit local changes before build (2026-01-01 16:09:56) 2026-01-01 16:09:56 +01:00
TODO-audit-logging.md Auto-commit local changes before build (2026-02-07 21:41:42) 2026-02-07 21:41:42 +01:00
TODO-cove-data-protection.md Major update: Cove API tested - critical limitations discovered 2026-02-10 16:55:31 +01:00
TODO-documentation.md Update TODO-documentation with per-job review corrections status 2026-02-08 20:08:43 +01:00
TODO-reports-improvements.md Add comprehensive TODO for reports improvements 2026-02-07 23:36:23 +01:00
version.txt Release v0.1.26 on branch v20260210-01-autotask-ticket-propagation-fix (bump type 1) 2026-02-10 11:35:27 +01:00

README.md