Ivo Oskamp
9b905fa24f
Implements API contract section 9: ticket resolution workflow with conditional status updates based on time entry existence. - Added query_time_entries_by_ticket_id() for POST /TimeEntries/query - update_ticket_resolution_safe() now checks time entries: * No time entries: sets status to 5 (Complete) * Has time entries: keeps current status (ticket remains open) This ensures tickets are only auto-closed when appropriate per the validated Autotask API workflow. Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com> |
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| .. | ||
| architecture.md | ||
| autotask_rest_api.md | ||
| backupchecks_autotask_integration_functional_design_living_document.md | ||
| backupchecks_autotask_integration_implementation_breakdown.md | ||
| backupchecks_autotask_integration_phase_2_implementation.md | ||
| changelog-claude.md | ||
| changelog.md | ||
| manifest.md | ||
| migrations.md | ||
| reporting-proposal.md | ||