Fixed issue where Default Ticket Status dropdown was empty when opening the settings page. Now automatically loads reference data (queues, sources, statuses, priorities) when: - Autotask integration is enabled - API credentials are configured - Reference data cache is empty This eliminates the need to manually click "Refresh reference data" before being able to select a default ticket status. Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com> |
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