backupchecks/containers
Ivo Oskamp caff435f96 Fix Autotask propagation to also check resolved status
The previous fix only checked if tickets were deleted, but Autotask
tickets can also be resolved (which is tracked via the internal Ticket
table, not the JobRun table).

Updated Strategy 2 to:
1. Find most recent non-deleted Autotask ticket
2. Check if its internal ticket is resolved
3. Only propagate if ticket is not deleted AND not resolved

This ensures tickets stop propagating when they are resolved in Autotask
(synced via PSA polling), matching the expected behavior.

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-02-10 09:40:27 +01:00
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backupchecks Fix Autotask propagation to also check resolved status 2026-02-10 09:40:27 +01:00