Ivo Oskamp
caff435f96
The previous fix only checked if tickets were deleted, but Autotask tickets can also be resolved (which is tracked via the internal Ticket table, not the JobRun table). Updated Strategy 2 to: 1. Find most recent non-deleted Autotask ticket 2. Check if its internal ticket is resolved 3. Only propagate if ticket is not deleted AND not resolved This ensures tickets stop propagating when they are resolved in Autotask (synced via PSA polling), matching the expected behavior. Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com> |
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| .. | ||
| architecture.md | ||
| autotask_rest_api.md | ||
| backupchecks_autotask_integration_functional_design_living_document.md | ||
| backupchecks_autotask_integration_implementation_breakdown.md | ||
| backupchecks_autotask_integration_phase_2_implementation.md | ||
| changelog-claude.md | ||
| changelog.md | ||
| manifest.md | ||
| migrations.md | ||
| reporting-proposal.md | ||