backupchecks/docs
Ivo Oskamp 077e1fb176 Add cross-company ticket search for overarching issues
The "Link existing ticket" dialog now searches across all companies when
a ticket number is entered, enabling linking of overarching issues.

Changes:
- Added query_tickets_by_number() to Autotask client
- Route searches both customer's company and cross-company when ticket number detected
- Results are combined and deduplicated (customer tickets shown first)
- Enables linking multi-company infrastructure issues to any job

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-02-05 17:01:43 +01:00
..
architecture.md Auto-commit local changes before build (2026-01-01 16:09:56) 2026-01-01 16:09:56 +01:00
autotask_rest_api.md Restore Autotask PSA integration 2026-02-05 14:43:44 +01:00
backupchecks_autotask_integration_functional_design_living_document.md Restore Autotask PSA integration 2026-02-05 14:43:44 +01:00
backupchecks_autotask_integration_implementation_breakdown.md Restore Autotask PSA integration 2026-02-05 14:43:44 +01:00
backupchecks_autotask_integration_phase_2_implementation.md Restore Autotask PSA integration 2026-02-05 14:43:44 +01:00
changelog-claude.md Add cross-company ticket search for overarching issues 2026-02-05 17:01:43 +01:00
changelog.md Auto-commit local changes before build (2026-01-13 16:43:00) 2026-01-13 16:43:00 +01:00
manifest.md Auto-commit local changes before build (2026-01-01 16:09:56) 2026-01-01 16:09:56 +01:00
migrations.md Auto-commit local changes before build (2026-01-03 13:59:54) 2026-01-03 13:59:54 +01:00
reporting-proposal.md Auto-commit local changes before build (2026-01-03 15:17:01) 2026-01-03 15:17:01 +01:00