Added ready-to-send email template for requesting expanded API access:
- Complete email with subject line
- Detailed explanation of current limitations
- Specific requests (MSP-level access, status fields, timestamps, errors)
- Technical details and test results reference
- Professional business justification (MSP use case)
- Alternative contact methods listed
User can copy-paste this email on Thursday to contact N-able support.
Template requests:
1. MSP-level API user creation
2. Access to restricted column codes (status, timestamps, errors)
3. Documentation of column code meanings
4. Alternative integration methods if API expansion not possible
Ready for action on Thursday.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Ivo Oskamp
91755c6e85