backupchecks/docs/changelog-claude.md
Ivo Oskamp 6abf8e1ba6 Update changelog for Autotask resolution fix
Added entry documenting the fix for handling tickets with unset classification
fields (issueType, subIssueType, source).

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-02-05 16:04:40 +01:00

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# Changelog - Claude Code
This file documents all changes made to this project via Claude Code.
## [2026-02-05]
### Fixed
- Autotask ticket resolution update now correctly handles tickets where `issueType`, `subIssueType`,
or `source` fields are not set (value 0 or null). These picklist fields now default to 0 when
null/missing in GET response. Only `id` and `status` are truly required with real values.
### Added
- Restored Autotask PSA integration from branch `v20260203-13-autotask-resolution-item-wrapper`:
- `integrations/autotask/client.py` - Autotask REST API client with full support for:
- Zone information discovery
- Ticket CRUD operations (create, get, update)
- Ticket notes via `/Tickets/{id}/Notes` endpoint
- Safe resolution updates preserving stabilizing fields
- Query support for companies, tickets, time entries, deleted ticket logs
- Reference data retrieval (queues, ticket sources, priorities, statuses)
- `ticketing_utils.py` - Utilities for internal ticket management and Autotask linkage
- Database migrations for Autotask fields:
- `SystemSettings`: Autotask connection settings, defaults, and cached reference data
- `Customer`: Autotask company mapping fields
- `JobRun`: Autotask ticket linkage and deletion tracking fields
- `Ticket`: Resolution origin tracking
- Settings UI for Autotask configuration (connection test, reference data sync)
- Run Checks integration for Autotask ticket creation
- Customers page with Autotask company mapping
- Documentation files for Autotask integration design and implementation
- Added `docs/autotask_rest_api.md` - Validated Autotask REST API contract based on Postman testing
## [2026-02-04]
### Added
- `docs/changelog-claude.md` - Changelog file for tracking changes made via Claude Code
- Setting to enable/disable daily dashboard redirect requirement (Settings > General > Navigation)
- New `require_daily_dashboard_visit` column in `SystemSettings` model
- Migration in `migrations.py` to add the column
- Toggle in Settings General page under new "Navigation" card
- Default value is OFF (disabled) - users can navigate directly to any page
### Changed
- Converted changelog to English (all project documentation must be in English)
- Documented branch naming convention and build workflow in Claude memory
- Filled README.md with comprehensive project documentation based on source code analysis
### Performance
- Added database indexes migration (`migrations.py`) for frequently queried foreign key columns:
- `JobRun`: indexes on `job_id`, `job_id+run_at`, `job_id+reviewed_at`, `mail_message_id`
- `MailMessage`: indexes on `job_id`, `location`, `job_id+location`
- `MailObject`: index on `mail_message_id`
- `TicketScope`: indexes on `ticket_id`, `job_id`
- `RemarkScope`: indexes on `remark_id`, `job_id`
- Fixed N+1 query in `_recompute_override_flags_for_runs()` - batch loads all jobs instead of per-run queries
- Optimized Daily Jobs page with batch queries:
- Batch load all today's runs for all jobs in single query
- Batch infer weekly schedules for all jobs (was per-job query)
- Batch infer monthly schedules for jobs without weekly schedule
- Batch load ticket/remark indicators for all jobs